Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Gardner

4187 Millcroft Park Drive Burlington

Summary

Dynamic small business owner with a proven track record at Automotive Appraisal Service, excelling in customer relations and relationship building. Successfully implemented marketing strategies that enhanced brand awareness and increased customer satisfaction. Skilled in financial management and effective communication, fostering repeat business through exceptional service and strong client connections rating multiple 5 star reviews on Google.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Owner

Automotive Appraisal Service
03.2010 - Current
  • Manage day-to-day business operations that include on-site Ministry of Finance, Insurance and family related appraisals.
  • Developed and maintained strong relationships with clients, resulting in repeat business and online referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional same or next day service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online and through traditional campaigns to target ideal consumers.

Education

Vehicle Appraising

On The Job
Burlington
07-2005

Skills

  • Customer relations
  • Small business operations
  • Verbal and written communication

Certification

  • Province of Ontario License - Independent Appraiser - January 2011. New Provincial requirement
  • Accepted Insurance appraisals by all Ontario companies.

Timeline

Owner

Automotive Appraisal Service
03.2010 - Current

Vehicle Appraising

On The Job

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James Gardner