JAMES FINLEY
SACRAMENTO
Summary
Highly self-motivated and results-driven sales management professional with more than 18 years of providing high-performance sales, customer service, and account management in the aftermarket automotive parts business. Detail-oriented without losing sight of the big picture, analytical, and methodical, with critical thinking to strategize solutions in addressing work issues, even under stressful work conditions. Well-organized, with multitasking and prioritization skills that optimize resources to achieve outstanding results. Decisive leadership, strong people management, and exceptional interpersonal communication skills inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities and demographics in attaining shared commitments.
Overview
28
28
years of professional experience
Work History
Regional Manager
Hunter Engineering Company
11.2018 - 01.2026
- Directed regional operations overseeing 12-14 sales representatives and 18-20 service representatives across the assigned territory.
- Responsible for customer service excellence, year-over-year sales growth, and territory performance management.
- Led strategic planning and execution of trade shows, product demonstrations, and promotional events to expand market presence and drive revenue.
- Built and maintained strong customer relationships to ensure long-term account retention and satisfaction.
- Managed team training, performance development, and operational efficiency to meet corporate sales and service objectives.
Commercial Account Manager
ADVANCE AUTO PARTS
11.2010 - 11.2018
- Provided strategic and tactical direction in managing accounts for commercial sales of 4-6 stores.
- Developed and executed account management programs the meet sales targets and sales growth objectives.in assigned territory while ensuring compliance with sales profitability objectives.
- Oversee inventory control of fast moving items to ensure continuous availability to customers.
- Built and developed professional working relationships with clients and the public to maintain customer patronage, repeat business, and word-of-mouth promotions.
- Greater Sacramento Area
Territory Sales Manager
O'REILLY AUTO PARTS
02.1998 - 11.2010
- Managed commercial sales of 5-10 stores within assigned sales territory, ensuring compliance with sales performance metrics and customer service quality standards.
- Oversaw planning and execution of sales promotions and programs aimed at achieving consistent sales growth and profitability.
- Supervised a team of sales associates in market planning and development, customer and public relationship management, vendor managements, and back-office merchandise inventory control.
Education
COSUMNES RIVER COLLEGE
Sacramento, CA01.2000
Skills
- Sales management
- Marketing & Sales (Trad & Online)
- Aftermarket automotive business development
- Retail Sales Management
- Territory Sales Administration
- Multiple Account Management
- Customer Service Management
- Relationship Management (Customers, Public, & Suppliers)
- Event / Promotions Management
- Aftersales Management
- Product Branding & Positioning
- Merchandise Inventory Management
- Business Operations Management
- Strategic Planning & Execution
- Fiscal & Budget Administration
- Process/Workflow Improvement
- Profitability Management
- Inter-Office Coordination
- Negotiations & Diplomacy
- Policies & Regulatory Compliance
- Staff Supervision & Training
- Time Management
- Team Building Dynamics
- Records & Document Management
- MS Office
- Email/Webmail
- Web Research
- Social Networking
- Online Collaborative Computing
Awards
- Elite A-Team winner (2015), National Leaders Circle Winner (2015), Advance Auto Parts.
- Highest sales to target award (2013), highest comparable sales to previous year award (2014), and highest sales-to-target award (2015).
- Top Gun Award (2019) and 100% Award (2019)
Qualifications Summary
- Highly self-motivated and results-driven sales management professional with more than 18 years providing high-performance sales, customer service, and account management in the after-market automotive parts business.
- Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.
- Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
- Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities and demographic in attaining shared commitments.
Timeline
Regional Manager
Hunter Engineering Company
11.2018 - 01.2026
Commercial Account Manager
ADVANCE AUTO PARTS
11.2010 - 11.2018
Territory Sales Manager
O'REILLY AUTO PARTS
02.1998 - 11.2010
COSUMNES RIVER COLLEGE