James Ferris
London,ON
Summary
Dynamic sales professional with a proven track record at Rona, excelling in customer service and relationship building. Enhanced client satisfaction through tailored product recommendations and persuasive presentations, driving significant sales growth. Committed to continuous learning and delivering exceptional after-sales support, ensuring lasting client loyalty and repeat business.
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Overview
7
7
years of professional experience
Work History
Salesperson
Copps
09.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Contractor Salesman
Rona
06.2018 - 03.2023
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Education
Advanced Carentry - Advanced Carpentry
Conestoga College Institute of Technology And Advanced Learning
Kitchener06-1981
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Languages
English
Timeline
Salesperson
Copps
09.2023 - Current
Contractor Salesman
Rona
06.2018 - 03.2023
Advanced Carentry - Advanced Carpentry
Conestoga College Institute of Technology And Advanced Learning
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