James Duncan
Los Angeles
Summary
A dynamic Merchandise Operations Specialist with a proven track record at Saks Fifth Avenue, I excel in demand forecasting and supply chain coordination, enhancing inventory accuracy by over 20%. My friendly demeanor and strong interpersonal skills have consistently improved team efficiency and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx Ground
07.2025 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Merchandise Operations Specialist
Saks Fifth Avenue
04.2024 - 01.2025
- Conducted regular audits of merchandise inventory, identifying discrepancies and implementing corrective actions.
- Reduced out-of-stock incidents by implementing accurate forecasting techniques for inventory replenishment.
- Evaluated operational performance metrics and implemented process improvements to increase efficiency in the workplace.
Sandwich Artist
Jersey Mike's Subs
01.2024 - 04.2024
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Greeted guests, promoted specials, and took orders.
Valet Driver
LAZ Parking Valet, Hyatt Regency
03.2022 - 08.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
GED - GED
Los Angeles City College
Los Angeles, CA05.2018
Skills
- Warehouse operations
- Product assortment
- Demand forecasting
- Supply chain coordination
- Replenishment strategies
- Friendly and outgoing
- Interpersonal communication
- Professionalism
Certification
Forbes Five Star Hospitality Service Certification.
E-Food Handler's card
Languages
Spanish
Limited Working
Russian
Limited Working
Timeline
Package Handler
FedEx Ground
07.2025 - Current
Merchandise Operations Specialist
Saks Fifth Avenue
04.2024 - 01.2025
Sandwich Artist
Jersey Mike's Subs
01.2024 - 04.2024
Valet Driver
LAZ Parking Valet, Hyatt Regency
03.2022 - 08.2023
GED - GED
Los Angeles City College