James Douglas
Chino Hills,CA
Summary
Facilitated smooth office operations through effective use of office equipment. Enhanced campus safety with extensive unarmed security experience, including dispatching at a university. Available for relocation across the US for diverse employment opportunities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics Clerk
Simplified Labor Staffing Solutions Inc.
Mira Loma, CA
02.2025 - 12.2025
- Maintained accurate inventory records
- Checked tractor trailers in and out of the holding yard
- Verified proper security measure accuracy
- Inspected incoming shipping containers
- Controlled access to yard
- Managed inventory records using advanced warehouse management systems.
- Monitored compliance with safety regulations and quality standards consistently.
- Received all warehouse shipments and logged into system, delivering high level of accuracy.
Dispatcher
The Claremont Colleges
Claremont, CA
06.2024 - 08.2024
- Dispatched calls
- Reviewed CCTV
- Coordinated officer response
- Facilitated real-time problem resolution during emergencies, maintaining safety standards across the institution.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained updated and detailed records of calls in physical and electronic database.
Dispatcher/Security Officer
Imperial Security Services
Pomona, CA
04.2023 - 06.2024
- Maintain security log
- Dispatch security officers to assist students and residents
- Review security feed for suspicious activities
- Answer inbound calls
- Maintained daily log of activity within Campus
- Greeted vendors and visitors at arrival
- Operated two way radio system
- Data entry
- Review CCTV system
- Coordinated emergency response efforts to ensure timely dispatch of security personnel.
- Managed communication systems to relay critical information between field operations and command center.
- Monitored real-time surveillance feeds to enhance situational awareness during incidents.
Security Officer
Allied Universal
Eastvale, CA
09.2022 - 04.2023
- Followed Allied Universal standard duties and procedures
- Performed all security functions, including Scanner personal, logging trucks
- Conducted monthly fire procedures
- Effectively deterred crime
Unarmed Security Officer
All Nation Security Services, Inc.
Chino, CA
04.2022 - 08.2022
- Effectively communicated pertinent information to employees
- Enforced security regulations
- Documented reports of suspicious activity
- Patrolled Taylored Services
- Truck gate operations
- Licensed Security Officer March 2022
Associate
Amazon.com
Moreno Valley, CA
09.2018 - 08.2019
- Unload freight trucks
- Sort product for distribution
- Load air craft shipping containers
- Weight containers for manifestation
- Instructed new hires on sop
Lead Production Operator/Mail Clerk
Xerox
Orange, CA
01.2016 - 01.2018
- Printed, collated, bound, scanned, produced job orders according to work order instructions. Received, sorted, and distributed USPS and Private Courier packages.
- Prepared outgoing USPS mail and packages.
- Troubleshoot issues with printer network, and served as point of contact.
- Use of Adobe Creative Suite, Adobe Acrobat, Microsoft Office, PDF Xchange
- Handled repairs and service calls.
- Stocked and refilled multi-function copier supplies.
- Streamlined workflow processes, resulting in increased efficiency and reduced downtime.
- Conducted regular inspections of machinery to identify maintenance needs and prevent failures.
- Achieved consistent on-time delivery of products by effectively managing schedules and resources.
- Streamlined production processes for increased output and improved quality control measures.
Education
High school diploma - General Studies
Thomas Downey High School
Modesto, CA06.1999
Skills
- Phone communication
Communication skills
Order picking
Inbound logistics
Conflict management
Microsoft Office
Computer operation
Sorting (4 years)
Administrative experience
Adobe Acrobat
Computer literacy
Suspicious activity investigations
Microsoft Outlook
Grocery store
Safe work practices
Cross-functional collaboration
Adobe Photoshop
Plumbing
Order shipping
Climbing
AS400
Cash handling
Social media platforms
Workplace safety
CCTV
Retail sales transactions
Customer service
Shipping documentation
Supervising experience
Upselling
Microsoft Word
RF scanner
Report writing
Spreadsheets
Data entry - Data entry experience (3-5 years)
Workplace violence investigations
Cash register
PRINTING (10 years)
CCTV system operation (AV)
Manual retail inventory counts
Damage investigations
Physical security incident reporting
Analysis skills
Maintenance
Attention to detail
Patrolling
Driving
Research
Microsoft Excel
Two way radio
Mechanical knowledge
Order Fulfillment
GPS
Filing
Outdoor work
Janitorial experience
Windows
Time management
Cycle counting inventory management
Electrical experience
Shipping & receiving
Photography
Document review (document control)
FINISHING (10 years)
Computer skills
Security shift handover procedures
POS
Security escort duties
Phone etiquette
Security - Security experience (6-10 years)
Guest services
Clerical experience
Packing
Slack
Power tools
Mail Room (2 years)
Organizational skills
Writing skills
Management
Remote technical support
Software troubleshooting
Order assistance
10 key typing
Technical Proficiency
Two-way radio communication
Physical security incident investigation
Emergency procedures
Customer inquiry handling
RETAIL SALES (6 years)
Warehouse operations
Mail Clerk (2 years)
Palletization
Sales
Pallet jack
Alarm system monitoring procedures
Labeling
Client interaction via phone calls
Access control systems
FedEx Ship Manager
Mentoring
Public relations
Shipping Receiving (4 years)
Experience working with students
Order tracking
Load & unload
Multitasking
Hand tools
Precision measuring instruments
Account opening
Math
Alarm systems
Office management
Record keeping
Theft investigations
Accident investigations
CUSTOMER SERVICE (10 years)
RECEPTIONIST (Less than 1 year)
Physical access control management
Task prioritization
Delivery driver experience
Phone communication
Certification
- Guard Card March 2024 to March 2026 G6604291
- Class D Security
- Driver's License
- Non-CDL Class C
- Food Handler Certification
Languages
English - Fluent
Links
https://www.linkedin.com/in/james-douglas-b69a4b96
Timeline
Logistics Clerk
Simplified Labor Staffing Solutions Inc.
02.2025 - 12.2025
Dispatcher
The Claremont Colleges
06.2024 - 08.2024
Dispatcher/Security Officer
Imperial Security Services
04.2023 - 06.2024
Security Officer
Allied Universal
09.2022 - 04.2023
Unarmed Security Officer
All Nation Security Services, Inc.
04.2022 - 08.2022
Associate
Amazon.com
09.2018 - 08.2019
Lead Production Operator/Mail Clerk
Xerox
01.2016 - 01.2018
High school diploma - General Studies
Thomas Downey High School