James Dickson
Thorold
Summary
Dynamic Roads Supervisor with a proven track record at the Corporation of the City of Thorold, excelling in traffic management and team leadership. Enhanced operational efficiency through strategic scheduling and process improvements, while fostering a culture of safety and accountability. Recognized for elevating customer satisfaction and optimizing fleet management practices.
Overview
33
33
years of professional experience
Work History
Roads Supervisor
Corporation of the City of Thorold
01.2008 - 06.2020
- Learned safety protocols and compliance regulations to ensure safe operations.
- Assisted in scheduling and coordinating transportation routes for optimal efficiency.
- Supported maintenance checks on vehicles to uphold operational standards.
- Monitored vehicle performance, identifying issues for timely resolution.
- Collaborated with team members to enhance communication and workflow processes.
- Conducted inspections of road conditions to ensure safe travel for drivers.
- Kept accurate records of vehicle usage and maintenance activities for reporting purposes.
- Adapted quickly to changing schedules and priorities in a fast-paced environment.
- Established positive rapport with team members through open communication channels, fostering an environment of teamwork and collaboration among staff members.
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
- Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
- Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
- Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.
- Supported overall department goals by maintaining accurate records of personnel, equipment, and work completed.
- Developed strong relationships with local authorities, facilitating cooperation on shared projects and addressing community concerns promptly.
- Maintained up-to-date knowledge of industry trends, incorporating best practices into daily operations where feasible.
- Improved road safety by conducting regular inspections and identifying areas requiring maintenance or repair.
- Participated in professional development opportunities, building new skills and staying current with industry advancements.
- Elevated customer satisfaction levels by addressing complaints in a timely manner and implementing solutions to prevent future issues from arising.
- Streamlined operations by implementing new technologies for scheduling, monitoring, and reporting on-road conditions.
- Optimized resource allocation by coordinating equipment availability and crew assignments based on project priorities and deadlines.
- Supported the department''s recruitment efforts by helping to identify, interview, and onboard new employees.
- Reduced accidents and incidents by implementing effective traffic management strategies during construction projects.
- Managed budgets effectively, ensuring that project costs were controlled while still meeting quality standards.
- Enhanced driver performance through comprehensive training programs and ongoing evaluation of skills.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Working Foreman
Corporation of the City of Thorold
01.2007 - 01.2008
- Supervised daily operations, ensuring adherence to safety regulations and quality standards.
- Coordinated workflow among team members, optimizing resource allocation and task scheduling.
- Mentored junior staff, providing guidance on best practices and operational efficiency.
- Implemented process improvements, enhancing productivity and reducing downtime across projects.
Truck Driver
Corporation of the City of Thorold
01.2003 - 01.2007
Labourer
Corporation of the City of Thorold
04.1987 - 01.2003
Education
High School Diploma -
Thorold Secondary School
Thorold, ON06-1978
Skills
- Strong communication skills
- Team leadership
- Traffic management expertise
- Fleet management expertise
Languages
English
Full Professional
Timeline
Roads Supervisor
Corporation of the City of Thorold
01.2008 - 06.2020
Working Foreman
Corporation of the City of Thorold
01.2007 - 01.2008
Truck Driver
Corporation of the City of Thorold
01.2003 - 01.2007
Labourer
Corporation of the City of Thorold
04.1987 - 01.2003
High School Diploma -
Thorold Secondary School
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