James Desabrais

- Sales and Delivery of high quality foods to a vast clientele across Eastern Ontario and Western Quebec.

- Door to Door sales and customer service.

- Product knowledge and te ability to articulate and consult with clients or the best options.

- Processing sales and keeping track of inventory and well as organizing delivery routes.

- Company Overview: Canadian Tire Centre 1000 Palladium Drive, Ottawa, Ontario

- Day to Day responsibilities include checking ice temperatures, ensuring boards and glass are safe and secure, ensuring any arena issues are corrected.

- Advising and supervising arena conversions from hockey to concert or other event set ups.

- Supervising and assisting in building stage set ups for various bands and entertainment groups.

- Using power tools as well as hand tools daily.

- Use of critical thinking to troubleshoot any issues within the arena building.

- Company Overview: Various locations, Ottawa, Ontario

- Monitored generic mailbox queues during peak times to ensure all issued tickets were answered promptly.

- Assisted clients with navigating webpages and locating desired learning content quickly.

- Developed strong customer service skills, building relationships with clients through effective communication.

- Worked with Ancile uPerform Software to create and modify learning materials, scripts and work instruction.

- Training facilitator for Ancile uPerform. Gave training to clients on how to properly and effectively use the software.

- Created profiles for students in SAP for learning purposes.

- Maintained up-to-date knowledge of products and services, utilizing resources such as product manuals, online documents, and manufacturers websites.

- Company Overview: Somerset St. Ottawa, Quebec

- Performed tire and wheel services, including mounting, balancing, rotation, repair and replacement of tires on a variety of vehicles utilizing hand tools and power equipment.

- Maintained cleanliness of work area by following guidelines set forth by the company.

- Managed multiple tasks simultaneously while adhering to safety standards and regulations.

- Maintained accurate records of inventory and managed stock levels for various types of tires.

- Ensured accuracy when entering data into computer system regarding invoices and other associated paperwork.