James Cruz
Temecula,CA
Summary
Logistics and Operations Lead with over 5 years of specialized experience in wireless medical sensor calibration, inventory control, and supply chain operations. Expertise in NIST-traceable calibration and ISO 9001 quality compliance, consistently leading shipping, receiving, RMA, and warehouse operations to meet high-volume customer demands. Recognized for streamlining workflows, reducing downtime, and ensuring comprehensive traceable documentation for audits and compliance. Skilled in guiding teams and collaborating with cross-functional departments to deliver operational excellence that enhances customer satisfaction and drives organizational growth. Eager to leverage strong organizational skills in an entry-level position to support team objectives and contribute to company success.
Overview
9
9
years of professional experience
Work History
Logistics Operations Lead
Cadent Technologies, Inc.
10.2019 - Current
- Oversee logistics and inventory of medical temperature sensors within Cadent operations, including shipping, receiving, RMA processing, and product readiness.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Passionate about learning and committed to continual improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Calibrate temperature, humidity, and pressure sensors to NIST-traceable standards, ensuring regulatory compliance and superior accuracy.
- Partner with procurement, production, and quality teams to guarantee on-time order fulfillment, supporting hospitals, labs, and medical clients.
- Reduced stock discrepancies by 15% through improved cycle counts and inventory audits.
- Designed and enforced operational procedures that increased workflow efficiency and reduced bottlenecks.
Assembler
Isensix, Inc.
05.2017 - 10.2019
- Calibrated and manufactured 10,000+ wireless medical temperature sensors annually, ensuring accuracy under NIST compliance.
- Oversaw preparation, packaging, and shipment of calibrated units, ensuring product quality and on-time delivery.
- Managed full-cycle RMA process, including detailed root cause analysis and corrective action reporting, maintaining client trust and rapid turnaround.
- Implemented workflow improvements that reduced equipment downtime by 20% and improved throughput.
- Collaborated with operations teams to align calibration processes with logistics, ensuring seamless order readiness.
- Followed outlined specifications to implement assembly plans.
- Assembled components with minimal supervision, exceeding expected project milestones.
Education
Associate Degree - Electronic Engineering
ITT Technical Institute
Torrance, CA01.2016
Skills
- Customer service leadership
- Strong verbal communication
- Team collaboration
- Meticulous attention to detail
- Team leadership
- Leadership development
- Problem-solving skills
- Effective time management
- Analytical decision-making
- Troubleshooting skills
- Effective communication
- Proficient in handling multiple tasks
- Reliable and accountable
- Systematic problem-solving
Languages
Spanish
Professional Working
Timeline
Logistics Operations Lead
Cadent Technologies, Inc.
10.2019 - Current
Assembler
Isensix, Inc.
05.2017 - 10.2019
Associate Degree - Electronic Engineering
ITT Technical Institute