
Demonstrated expertise in customer service and appointment scheduling within automotive environments, effectively greeting clients and managing their needs. Responsibilities included providing accurate estimates for labor and parts, advising on necessary maintenance and repairs, and maintaining communication throughout the service process. Successfully invoiced and collected payments while ensuring client satisfaction through active follow-up on completed services. Proven ability to deliver vehicles to clients promptly, reinforcing a commitment to quality service delivery.
Quickly greet and check in clients
Advise maintenance and repairs needed
Maintained constant communication with client
Advised and sold recommend work based on inspection of vehicle
Prepared and accepted payment for work performed.
Actively delivered vehicle to client Advised
Follow up to ensure maintenance and repairs completed correctly
Set appointments and check in vehicles for service department
Advise service and repairs needed Maintained
Held constant contact with client about the vehicles progress in the shop
Sell recommended repairs or maintenance found during shop inspection
Ensure complete client satisfaction and actively delivered vehicle back to client once completed