James Chapman
Lancaster
Summary
Dedicated professional with strong customer service and invoicing management skills. Experienced in payment processing and problem resolution, committed to enhancing client relationships and maintaining accurate financial records.
Overview
4
4
years of professional experience
Work History
Accounting Assistant
Crystalaire Country Club
Llano
07.2025 - Current
- Processed invoices and managed vendor payments efficiently.
- Maintained accurate financial records using accounting software.
- Responded to inquiries regarding billing and payment issues promptly.
- Organized and filed financial documents for easy access and retrieval.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Received payments from customers via cash, check, and credit cards to pay member statements.
- Conducted inventory counts and reconciliations to maintain accurate stock levels.
Front Desk Administrator
Hardcore Fitness
Lancaster
03.2022 - 02.2026
- Managed front desk operations and provided exceptional customer service to clients.
- Coordinated member registrations and maintained accurate membership records.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Scheduled appointments and classes efficiently for members and trainers.
- Ensured cleanliness and organization of front desk area and waiting rooms.
- Assisted in resolving member issues and complaints with professionalism.
- Maintained inventory of office supplies and ordered items as needed.
- Developed positive relationships with clients to enhance community engagement.
Education
Associate of Science - Business Marketing
Antelope Valley College
Lancaster, California, CASkills
- Customer service
- Invoicing management
- Data entry
- Office organization
- Appointment scheduling
- Inventory management
- Communication skills
- Problem resolution
- Payment processing
- Accounts payable and receivable
Timeline
Accounting Assistant
Crystalaire Country Club
07.2025 - Current
Front Desk Administrator
Hardcore Fitness
03.2022 - 02.2026
Associate of Science - Business Marketing
Antelope Valley College