James Casey

• Leads customers through a uniquely curated dining experience by introducing food options and drink pairing combinations.

• Expert mixologist and beer pourer focused on delivering a fun, safe, and friendly atmosphere.

• Provides 100% guest satisfaction and exceptional customer service in a fast-paced environment.

• Maintains superior service standards even during high-volume rush hours.

Engaged patrons in lively conversation, enhancing their social experience and fostering a welcoming atmosphere.

• Trained new bartenders on drink preparation and upselling techniques.
• • Maintains cleanliness standards while managing inventory and supporting loss prevention efforts.
• Ensured compliance with health and safety regulations in beverage handling.
• Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.

• Founding member of the corporation.
• Managed day-to-day business operations.
• Oversee entire Property Acquisition processes from mailing of marketing materials, acquiring lead data, interacting with potential and future owners of vacant land for purchase.
• Oversee entire Property Disposition processes from developing sales and marketing material, communicating with potential and future buyers, developing and executing contracts.
• Works with funding and investor partners to secure funding for Acquisitions.
• Works with Escrow and Title companies to fulfill and execute Acquisitions and Dispositions in a timely manner.

• Mixed unique and interesting cocktails for customers, including custom developed specials.
• Crafted custom drink orders through precise measurement and mixing of ingredients to ensure customer satisfaction.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Delivered engaging and friendly customer experiences, enhancing overall event atmosphere.
• Prepared garnishes by evenly slicing and pitting fruits.

• Organized wine tastings to drive customer engagement and highlight special offerings.
• Represented establishment professionally with guests and earned consistent repeat and referral business.
• Maintained cellar and beverage storage to minimize inventory spoilage and ensure quality.
• Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
• Directed teams to keep workstations clean and neat for professional customer appeal.

• Designed safety protocol drills for fires, accidents, [Type] spills and other emergency situations.
• Interfaced with medical personnel to maintain optimal worker health standards based on monitorial testing.
• Developed and enacted safety and quality control plans.
• Drafted guidelines for hazard control programs such as fall protection, electrical safety and air quality guidelines.
• Supported safety inspection, providing information and facilities guidance to OSHA inspectors during walk-throughs.
• Assisted in worksite incident investigations, helping to determine cause and fault to ascertain liability.
• Proctored safety and health training for personnel.
• Hazardous Waste Manager overseeing multiple facilities to ensure proper training, storage, and disposal of hazardous materials.
• Monitored workplace activities to determine compliance with safety regulations and standards.
• Educated employees on hazardous waste management, emergency response and safe work practices.
• Researched and devised new safety initiatives and strategies to improve safety performance.

• Coordinated catering and delivery services for various events, ensuring food freshness and optimal temperatures while adhering to food safety standards.
• Served food and beverages promptly with focused attention to customer needs.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Built strong relationships with regular customers, enhancing their dining experience and loyalty.

• Developed strong relationships with regular customers, enhancing customer loyalty and satisfaction.
• Boosted sales by effectively upselling higher-end products, contributing to overall revenue growth.
• Served food and beverages promptly with focused attention to customer needs.
• Served alcoholic beverages and specialty cocktails per corporate menus and standards
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Ensured bar area met high standards, creating a safe and inviting environment for customers.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cleaned bar stations and restocked necessary items, including beer taps and garnishes.
• Washed and sanitized all glassware to meet health and safety regulations.