Self-motivated and energetic with strong sales background and effective customer service skills to build strong relationships with customers. Achieves sales objectives in a fast-paced competitive environment.
Overview
11
11
years of professional experience
Work History
Acquisition Specialist
CarMax
03.2023 - Current
Ability to evaluate and negotiate current market prices, understand and assess vehicle condition/damage.
Establish rapport quickly, with all types of customers, demonstrating confidence in the appraisal process and myself.
Follow up and re-engage with customers to stay in continuous contact with them.
Building and maintaining strong relationships and demonstrating excellent teamwork.
Sales Consultant
CarMax
05.2019 - 03.2023
Has sold over 500 vehicles.
Over 60% of vehicles sold with an extended warranty.
Uses probing questions to understand customers situations and provides tailored recommendations.
Submits credit applications along with collection of necessary documents.
Lead Driver
RS Towing
06.2018 - 04.2019
Assisted in the creation of the company.
Consulted and managed multiple contracts.
Night Manager
Edmond Towing
06.2016 - 06.2018
Top 300 Driver for AAA.
Trained new employees.
Created nightly shift task lists to assign duties to each employee.
Received perfect scores on customer satisfaction surveys.
Material Manager
Caliber Aero
06.2014 - 06.2016
Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
Improved resource allocation to promote efficiency and deadline management.
Managed certification process for material.
Education
Associate of Science - Social And Behavioral
East Los Angeles College
Monterey Park, CA
05.2016
Skills
Excellent Communication and Engagement with Customers
Highly Organized and Strong Ability to Multitask
Self Motivated and Goal Oriented
Auto Financing
Consultative Techniques
Issue Resolution
Timeline
Acquisition Specialist
CarMax
03.2023 - Current
Sales Consultant
CarMax
05.2019 - 03.2023
Lead Driver
RS Towing
06.2018 - 04.2019
Night Manager
Edmond Towing
06.2016 - 06.2018
Material Manager
Caliber Aero
06.2014 - 06.2016
Associate of Science - Social And Behavioral
East Los Angeles College
Similar Profiles
Felix Lewis IVFelix Lewis IV
Customer Experience Consultant at CarMaxCustomer Experience Consultant at CarMax