JAMES BRUCE
St. Catharines
Summary
Highly motivated professional with extensive entrepreneurial and management experience. Demonstrates exceptional ability to establish and nurture professional and loyal relationships with coworkers, staff, and clients. Successfully oversees administrative and sales employees while adeptly balancing independent managerial responsibilities and collaborative teamwork. Applies strong business acumen and seasoned experience to make decisive judgments, consistently surpassing organizational goals.
Overview
15
15
years of professional experience
Work History
Sales Associate/Manager
Teka Cars Inc
03.2024 - Current
- Supervised sales team, fostering improved productivity.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Developed client rapport for better customer satisfaction and repeat business.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
Owner/Operator
Serenity Now For Seniors
01.2021 - Current
- Conduct daily home maintenance for seniors in Niagara Region.
- Helping Seniors stay in the home they love and checking on there physical and mental health well-being
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations
- Led startup and opening of business and provided business development, creation of operational procedures and workflow
SALES MANAGER
Central Auto Niagara
01.2017 - 12.2020
- Maintained professional network of potential clients and business opportunities
- Boosted team morale and overall sales volume by creating employee incentive sales contests
- Created and finalized quotes to complete deals between company, vendors and customers
- Developed and implemented new sales strategies to update product lines
- Formalized sales process to enhance operations and promote acquisition of new customers
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals
- Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share
- Tracked monthly sales to generate reports for business development planning
SALES MANAGER
Autopark Niagara
09.2009 - 01.2017
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Maintained professional network of potential clients and business opportunities
- Boosted team morale and overall sales volume by creating employee incentive sales contests
- Created and finalized quotes to complete deals between company, vendors and customers
- Developed and implemented new sales strategies to update product lines
- Formalized sales process to enhance operations and promote acquisition of new customers
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals
- Partnered with marketing team to align sales strategy with brand messaging across all communication channels
- Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close
Education
Package Design And Graphic Art
Humber College
Toronto, ON01.1997
General Studies
Niagara College
Welland, ON04.1995
Skills
- Team Development
- Talent Acquisition
- Marketing tactics
- Quality Improvement Processes
- Labor Dispute Resolution
- Client Engagement
- Brand Development
- Team Coordination
- Comprehensive Project Budgeting
- Retail Merchandising
- Revenue and Expense Evaluation
- Bidding processes
- Sales Team Leadership
Languages
English
Full Professional
Timeline
Sales Associate/Manager
Teka Cars Inc
03.2024 - Current
Owner/Operator
Serenity Now For Seniors
01.2021 - Current
SALES MANAGER
Central Auto Niagara
01.2017 - 12.2020
SALES MANAGER
Autopark Niagara
09.2009 - 01.2017
Package Design And Graphic Art
Humber College
General Studies
Niagara College
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