James Balmes
Winnipeg
Summary
Versatile and results-driven professional with over 14 years in the telecommunications industry, excelling in customer relations and small business operations. Demonstrated success in improving client satisfaction and reducing costs through effective negotiation and problem-solving. Proficient in low-voltage copper and fiber optic installations, showcasing adaptability and a goal-oriented approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner
Cable Mob & Jaxall Contracting Inc.
09.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cable Locator
Seine River Telecom
06.2022 - 11.2022
- Read and interpreted utility maps to determine the presence of underground utilities
- Operated special electronic equipment to detect and locate utilities, including gas, electric, cable TV, and telecommunications.
- Performed light excavation with a shovel to expose buried utilities when necessary.
- Provide accurate documentation and sketches related to all locations completed.
- Created a new digital form of drawing locates for faster and more efficient work to assist in the company's productivity.
- Received and responded to emergency calls.
- Complied with safety regulations.
- Worked in pedestals, manholes and distribution hubs.
Install and Repair Technician
BellMTS
12.2009 - 09.2022
- 14+ Years of experience installing low-voltage copper and fiber optic.
- Proficient with MS Word, Excel, Outlook
- Adaptability to new technologies and software as they continually evolve
- Ability to learn quickly and articulate what I have learned in the field.
- Work independently or as part of a team performing various tasks such as installing, repairing and troubleshooting telecom hardware.
- Familiarity with Cat 5, Cat 6, Coax, Fiber Optic cable
Education
High School Diploma -
Argyle High School
Winnipeg, MB06-2010
Skills
- Customer relations
- Small business operations
- Verbal and written communication
- Problem-solving
- Time management
- Cold calling
- Negotiation skills
- Adaptability
- Goal-Oriented
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Certification
- Manitoba working at heights certificate
- Confined space certificate
Timeline
Owner
Cable Mob & Jaxall Contracting Inc.
09.2022 - Current
Cable Locator
Seine River Telecom
06.2022 - 11.2022
Install and Repair Technician
BellMTS
12.2009 - 09.2022
High School Diploma -
Argyle High School
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