James Albert-McGrath
Ottawa,ON
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Mad Radish. Proven expertise in customer service excellence and cash handling, ensuring smooth operations and high satisfaction. Recognized for maintaining cleanliness and organization in fast-paced environments, contributing to team success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Mad Radish
09.2024 - 12.2024
Ensured smooth workflow between front and back of house.
Food Service Worker
Bytown Catering
09.2022 - 09.2024
- Assisted in food preparation and assembly, ensuring adherence to safety and hygiene standards.
Catering Assistant
Bytown Catering
09.2022 - 09.2024
Made sure all catering orders were completed in timely fashion and made sure food was in cambros properly
Dish Pit
Bytown Catering
09.2022 - 09.2024
Maintained cleanliness standards by washing dishes and organizing the back-of-house.
Fryer
Jack Astor's Bar & Grill
12.2023 - 03.2024
- Maintained cleanliness and organization of fryer station in compliance with health standards.
Education
Food Handling - Hospitality And Tourism Management
Algonquin College
Ottawa, Ontario06.2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Complex Problem-solving
Languages
English
Native or Bilingual
Timeline
Cashier
Mad Radish
09.2024 - 12.2024
Fryer
Jack Astor's Bar & Grill
12.2023 - 03.2024
Food Service Worker
Bytown Catering
09.2022 - 09.2024
Catering Assistant
Bytown Catering
09.2022 - 09.2024
Dish Pit
Bytown Catering
09.2022 - 09.2024
Food Handling - Hospitality And Tourism Management
Algonquin College