James Afseth
Riverside,CA
Summary
Results-driven Service Manager with extensive experience enhancing client satisfaction and optimizing facility performance. Proven ability to implement process improvements that boost operational efficiency and ensure safety compliance.
Dynamic leader with over 25 years of experience in service operations. Expertise in mentoring teams to achieve high standards in equipment handling and client interaction. Committed to fostering a culture of safety and operational excellence.
Accomplished Service Manager recognized for problem-solving skills and operational leadership. Successfully reduced service response times through strategic process improvements, enhancing overall client satisfaction and compliance with safety standards.
Overview
41
41
years of professional experience
Work History
Service Manager
Facilities Engineering
06.1998 - 01.2026
- Led service operations to enhance client satisfaction and optimize facility performance.
- Developed maintenance schedules ensuring timely inspections and compliance with safety standards.
- Implemented process improvements that reduced service response time and increased operational efficiency.
- Mentored team members on best practices for equipment handling and customer interaction.
Journeyman Mechanic
General Motors Co
03.1994 - 10.1997
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Performed routine maintenance on heavy equipment to ensure optimal performance.
- Led repair projects, coordinating with team members to meet deadlines efficiently.
- Trained junior mechanics in best practices for safety and equipment handling.
Shipping Forklift Operator
Lifetile
03.1985 - 03.1994
- Operated forklift to transport materials efficiently across shipping and receiving areas.
- Loaded and unloaded pallets, ensuring accurate placement for optimal space utilization.
- Conducted routine inspections and maintenance on equipment to ensure operational safety.
- Collaborated with warehouse staff to streamline order fulfillment processes.
Education
GED -
Rim of The World
Lake Arrowhead, CADeVry University
San Dimas, CASkills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Electrical
- Mechanical
- Cal OSHA Surveyor
- EM385 Certified
- 24 Hour fall protection/ Rescuer
- Forklift certified
- Aeriel lifts certified
- Rigging
Timeline
Service Manager
Facilities Engineering
06.1998 - 01.2026
Journeyman Mechanic
General Motors Co
03.1994 - 10.1997
Shipping Forklift Operator
Lifetile
03.1985 - 03.1994
GED -
Rim of The World
DeVry University