Jamellah Mekioui
Edmonton,AB
Summary
Customer Support Representative with 2 years working client-facing roles seeking a part time job. Experienced in working with customers over the phone, as well as by email. Strong communication skills, and a genuine love for working with people.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Entry
Camgill Development Corporation
08.2022 - Current
- Prepared, printed, and issued checks to vendors
- Managed invoices and utility bills from over 50 vendors across 55 properties.
- Converted, collated and organized fifteen years worth of paper based mortgage, and purchase and sale binders in new electronic files system.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Customer Service/Stock Associate
London Drugs
12.2019 - 08.2022
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Performed inventory control, and aided managers with merchandising products.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Yard Maintenance Worker
Edmonton Oilfield Technical Society
07.2020 - 08.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
Volunteer
Lewis Estates Retirement Residence
09.2019 - 06.2021
- Coordinated with instructors to plan and lead activities with seniors
- Monitored seniors wellbeing and reported to nurses and superiors
- Maintained a clean, safe, and welcoming environment
Volunteer
Teachable Moments Day Care
06.2019 - 10.2019
- Supervised and monitored the safety and activities of youth and toddlers
- Aided staff members prepare, serve, and cleanup meals
- Resolved disputes and provided support to children in conflict resolution.
Education
BBA - Finance
University of Alberta
Edmonton, AB06.2026
High School Diploma -
Harry Ainlay High School
Edmonton, AB06.2022
Commercial Real Estate
REET Institute
Edmonton05.2022
Skills
- Data Entry
- Understanding Customer Needs
- Complaint Resolution
- Responding to Inquiries
- Independent Worker
- POS Transactions
- Public Speaking
- Multitasking and Organization
- Proactive and Hardworking
- Attention to Detail
Certification
- Certified LIT (Leader In Training)
REFERENCES
- Adrel Wisdom - Co-Founder of REET Institute
Phone Number: 416-505-5564
Email: andrel@reetinstitute.ca
- Kryzia Wisdom - Co-Founder of REET Institute
Phone Number: 647-470-0904
Email: kryzia@nicheddigital.com
Timeline
Data Entry
Camgill Development Corporation
08.2022 - Current
Yard Maintenance Worker
Edmonton Oilfield Technical Society
07.2020 - 08.2021
Customer Service/Stock Associate
London Drugs
12.2019 - 08.2022
Volunteer
Lewis Estates Retirement Residence
09.2019 - 06.2021
Volunteer
Teachable Moments Day Care
06.2019 - 10.2019
BBA - Finance
University of Alberta
High School Diploma -
Harry Ainlay High School
Commercial Real Estate
REET Institute
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