JAMEELHA CHAPMAN
Chula Vista
Summary
Enthusiastic customer service representative willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
21
21
years of professional experience
Work History
In-Home Healthcare Provider
Ihss
San Diego
06.2025 - Current
- Provided personal care and assistance with daily living activities.
- Ensured patient comfort by providing attentive care and support throughout the day.
- Communicated effectively with clients and their families about care needs.
- Administered medications according to prescribed schedules.
- Prepare meals.
Fullfillment Associate
Amazon
Chula Vista
02.2022 - 03.2024
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Receptionist
My Family Day Care
San Diego
01.2010 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls.
- Corresponded with clients through email, telephone, or postal mail.
Customer Service Representative
Sprint PCS
San Diego
11.2005 - 09.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Herbert Hoover High
San Diego, CANo Degree - Business Administration
San Diego City College
San Diego, CAStill in School - Health And Human Services
Ultimate Medical Academy
Clearwater, FL 09.2025 -
Skills
- Customer Service
- Appointment Scheduling
- Cash Handling
- Verbal and Written Communication
- Customer Account Updates
- Multi-Line Telephone Systems
- Office Equipment Operation
Timeline
Still in School - Health And Human Services
Ultimate Medical Academy
09.2025 -
In-Home Healthcare Provider
Ihss
06.2025 - Current
Fullfillment Associate
Amazon
02.2022 - 03.2024
Receptionist
My Family Day Care
01.2010 - 06.2021
Customer Service Representative
Sprint PCS
11.2005 - 09.2010
High School Diploma -
Herbert Hoover High
No Degree - Business Administration
San Diego City College