JAMEELA DE LA PUERTA
Unit 1604-111 Raglan Avenue,Toronto ,ON
Summary
Hard working, dedicated and detail oriented professional with 5 years experience as a working restaurant supervisor with proven history of reliability, honesty and problem solving skills.
My Goal is to seek and maintain a full-time position as a Medical Laboratory Technician Assistant. I possess a proven track record of of the following skills, which I am confident that it can aid in the achievement of the company's objective. As a committed individual,I'm confident that it can aid in the achievement of the company's objective. As a committed individual,I am enthusiastic about learning and advancing my career.
I am thrilled at the prospect of working alongside a team of dedicated professionals to propel the organization towards success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Albert's Real Jamaican Foods Inc.- Albert Wiggan
09.2018 - 06.2023
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with suppliers to guarantee timely delivery of food and beverage supplies.
- Monitored adherence to business policies, procedures and standards as well as industry health and safety regulations.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload and ensured adequate coverage for all shifts.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions. (Daily Banking,Monthly sales report and inventory reports)
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed timekeeping, and paperwork for new hires and terminations.
- Screened applicant resumes and coordinated both phone and in-person interviews. Set up orientations and initial training for new employees.
Medical Laboratory Technologist
Boracay Alert Medical Clinic
04.2016 - 04.2017
- Kept laboratory in compliance with applicable guidelines and laws.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Processed patient specimens according to priority and documented results.
- I executed and analyzed test as a Generalist rotating in 5 Sections (chemistry, hematology,Clinical Microscopy,Serology and Microbiology) to help with diagnosis of medical issues.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Followed safety protocols and precautions for safe and hazard-free work environment.
Volunteer Medical Technologist
West Visayas State University Medical Center
12.2015 - 04.2016
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- I rotated in Clinical Microscopy,Hematology,Serology and Chemistry
Clinical Trainee Medical Technologist Student
Iloilo Doctor's College
01.2015 - 02.2015
- Rotated in all sections in the Laboratory as an Intern student in a Tertiary Hospital.
- collect,prepare specimens and perform Lab Procedures used in the diagnosis,treatment and prevention of diseases.
Clinical Trainee Medical Technologist Student
Philippine Red Cross
12.2014 - 01.2015
- Collected blood samples in accordance with laboratory protocols and regulations.
- Observed preparation and proper storage of blood component
Education
Bachelor of Science - Medical Laboratory Science
Iloilo Doctor's College
Molo,Iloilo City,Philippines03.2015
Skills
- Microscopic Techniques
- Specimen Collection
- Detail-Oriented and Problem solving
- Computer Literate (Ms Word and Excel)
- Time Management
- Excellent oral and written communication skills
- Teamwork and Collaboration
- Safe Food Handling Practices
- Employee Schedule Management
- Team Management
- Costumer service
- Restaurant policies and procedures
- Inventory controls
Certification
- Smart serve
- Food handler
Additional Information
Licensed Medical Technologist (Philippine Licensure exam Sept 2015)
Timeline
Restaurant Supervisor
Albert's Real Jamaican Foods Inc.- Albert Wiggan
09.2018 - 06.2023
Medical Laboratory Technologist
Boracay Alert Medical Clinic
04.2016 - 04.2017
Volunteer Medical Technologist
West Visayas State University Medical Center
12.2015 - 04.2016
Clinical Trainee Medical Technologist Student
Iloilo Doctor's College
01.2015 - 02.2015
Clinical Trainee Medical Technologist Student
Philippine Red Cross
12.2014 - 01.2015
Bachelor of Science - Medical Laboratory Science
Iloilo Doctor's College
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