Jameel Zafar
Mississauga,ON
Summary
To leverage my passion for technology and my strong problem-solving skills in a dynamic tech environment, contributing to the development and implementation of innovative solutions that drive business growth and enhance user experiences.
Overview
4
4
years of professional experience
Work History
Automotive Technician
Syed Automotive
03.2023 - 05.2024
- Car Detailing: Provided comprehensive interior and exterior car detailing services, including washing, waxing, vacuuming, and polishing vehicles to restore them to showroom condition. Utilized specialized cleaning products and equipment to achieve a high-quality finish, consistently meeting customer expectations.
- Tire Changing: Performed tire changing and rotation services, including mounting, balancing, and inspecting tires for wear and tear. Offered expert advice on tire maintenance and replacement, ensuring customer safety and vehicle performance.
- Oil Changing: Conducted oil change services with precision, including replacing oil filters, topping off fluids, and performing basic vehicle inspections. Provided recommendations on oil types and maintenance schedules, helping customers maintain engine health.
- Auto Garage Maintenance: Maintained a clean and organized auto garage environment, adhering to safety protocols. Managed inventory, ensuring tools, equipment, and automotive products were well-stocked and accessible, contributing to efficient operations.
- Paperwork and Customer Interaction: Managed paperwork related to vehicle services, including logging maintenance records, preparing service reports, and processing invoices. Communicated with customers to explain services performed, provide estimates, and ensure satisfaction with the work completed.
- Performed diagnostic: and troubleshooting procedures to find and identify root causes of mechanical issues.
Construction Worker
Aaa Plumbers
07.2022 - 01.2023
- Site Preparation: Assisted in the preparation of construction sites by clearing debris, setting up scaffolding, and arranging materials.
- Tool Operation: Operated various hand and power tools safely and efficiently, such as saws, drills, and jackhammers.
- Safety Compliance: Followed all safety regulations and protocols to maintain a safe work environment, including wearing personal protective equipment (PPE).
- Material Handling: Loaded, unloaded, and transported construction materials to appropriate locations on the job site.
- Blueprint Reading: Interpreted and worked from blueprints and technical drawings to ensure accurate project execution.
- Problem Solving: Identified and addressed potential issues on the job site, providing solutions to maintain project timelines.
- Quality Control: Ensured the quality and integrity of construction work through diligent inspection and attention to detail.
Sales Associate
Best Buy
11.2021 - 06.2022
- Customer Engagement: Greeted customers and provided personalized assistance, helping them find products and offering recommendations based on their needs.
- Sales Transactions: Processed sales transactions quickly and accurately using POS systems, handling cash, credit, and debit payments.
- Product Knowledge: Developed extensive knowledge of electronic products, including specifications, features, and benefits, to effectively assist customers.
- Technical Assistance: Assisted customers with technical questions and provided guidance on product usage, installation, and troubleshooting.
- Upselling and Cross-Selling: Identified opportunities to upsell and cross-sell additional products and services, contributing to increased sales revenue.
- Customer Service: Resolved customer complaints and issues promptly and professionally, ensuring a positive shopping experience.
- Team Collaboration: Worked collaboratively with team members to achieve store goals and meet sales targets.
Warehouse Operator
Amazon
03.2021 - 10.2021
- Order Fulfillment: Picked, packed, and processed orders accurately to meet customer specifications and deadlines.
- Equipment Operation: Safely operated warehouse machinery, including forklifts, pallet jacks, and conveyor systems.
- Shipping and Receiving: Coordinated incoming and outgoing shipments, verifying quantities and inspecting for damage.
- Safety Compliance: Adhered to all safety regulations and protocols, contributing to a safe and organized work environment.
- Documentation: Maintained detailed records of inventory movements, shipments, and received goods.
- Physical Stamina: Demonstrated the ability to perform physically demanding tasks, including lifting and moving heavy items.
Sales Associate
Winners
08.2020 - 01.2021
- Customer Service: Provided exceptional customer service by assisting shoppers with product inquiries, locating items, and making purchase recommendations.
- Sales Transactions: Efficiently processed sales transactions using POS systems, handling cash, credit, and debit payments accurately.
- Product Knowledge: Developed a thorough understanding of products and promotions to effectively communicate benefits and features to customers.
- Team Collaboration: Worked collaboratively with team members to achieve sales targets and maintain a positive store environment.
- Problem Solving: Addressed customer complaints and issues promptly and professionally, seeking resolution to enhance customer satisfaction.
- Sales Goals: Consistently met or exceeded individual and team sales targets through proactive customer engagement and upselling techniques.
Education
Associate of Arts - Marketing Management - Marketing Communications
Sheridan College Institute of Technology And Advanced Learning
08.2022
Skills
- Customer Service Excellence
- Product Knowledge Proficiency
- Effective Communication
- Sales Techniques Mastery
- Relationship Building
- Problem-Solving Abilities
- Adaptability and Flexibility
- Team Collaboration
- Time Management
Languages
English
Professional Working
License
DZ License
Reference
Available upon request
Timeline
Automotive Technician
Syed Automotive
03.2023 - 05.2024
Construction Worker
Aaa Plumbers
07.2022 - 01.2023
Sales Associate
Best Buy
11.2021 - 06.2022
Warehouse Operator
Amazon
03.2021 - 10.2021
Sales Associate
Winners
08.2020 - 01.2021
Associate of Arts - Marketing Management - Marketing Communications
Sheridan College Institute of Technology And Advanced Learning
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