Jameel Janif
Surrey
Summary
Highly organized and motivated Rental Coordinator with 10 plus years of experience in the equipment rental business. experience in managing rental operations and ensuring customer satisfaction. Strong skills include communication, problem-solving and multitasking, critical for efficient coordination of rentals. Consistently implemented process improvements to streamline operations while maintaining high levels of customer service.
Overview
17
17
years of professional experience
Work History
Rental Coordinator
Cooper equipment rentals
Richmond
10.2021 - 02.2025
- Verified customer identity and credit worthiness prior to approving rental requests.
- Managed financial accounts related to the rental business including budgeting.
- Responded promptly to inquiries regarding availability of rental units or services.
- Coordinated rental contracts and agreements with customers, vendors, and other stakeholders.
- Scheduled preventative maintenance for all rented equipment as needed.
- Provided exceptional customer service to ensure satisfaction with rental services.
- Negotiated competitive prices with suppliers while maintaining quality standards.
- Monitored daily rental schedules and ensured timely delivery of products and services.
- Organized inventory of available rental units by type, size, condition.
- Resolved customer complaints or disputes related to rentals in a professional manner.
- Processed applications for potential renters in accordance with company policies.
- Ensured compliance with local laws, regulations, and safety standards for rentals.
- Also dispatching our drivers daily.Ordering parts creating work orders. Maintaining fleet equipment. Making sure all invoices are in order. Cycle billing customer contracts.Part of the safety committee. Make sure all employees are wearing appropriate PPE. Doing daily safety meetings with employees. Oversee daily operations.
Yard/Driver
Sunbelt rentals
Surrey
05.2017 - 03.2021
- My skills include being able to deliver/pick up various construction equipment to/from sites while easily navigating a truck and trailer.Other skills I have include:Being able to solve a problem independently
Performing daily preventative maintenance and repairs
Complete DVIR reports
Pre trip inspections
Knowledge on how to use straps, chains, & binders
Personable attitude with
good customer service skills
Ramp Agent
Swissport Canada handling
Richmond
02.2015 - 08.2015
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
Night Stocker
Walmart
Surrey
05.2014 - 08.2015
- Ensured that aisles were neat, tidy, and properly stocked at all times.
- Provided customer service assistance when needed during late night hours.
- Replenished supplies of bags, boxes, and other necessary materials as needed.
- Loaded trucks with outgoing orders for delivery to other stores or warehouses.
- Adhered to company safety policies while working around heavy machinery and equipment.
Picker
Amazon
Delta
01.2014 - 11.2014
- Ensured that all paperwork related to receiving, stocking and shipping is completed correctly in accordance with company policies.
- Operated powered industrial vehicles safely including but not limited to forklift, reach truck and cherry picker.
- Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
Work Experience
Canadian tire
Surrey
01.2008 - 02.2008
- Repairing and changing tires, Oil changes and duties as assigned
- Identified needs of customers promptly and efficiently.
- Assessed company operations for compliance with safety standards.
Education
High School Diploma -
Panorama Ridge Secondary
Surrey, BC06-2013
Skills
- Budgeting and finance
- Scheduling and planning
- Multitasking proficiency
- Decision making aptitude
- Client relationship building
- Excellent customer service
- Knowledge of loading/unloading equipment
- Safe Work procedures
- Level one first Aid
- Knowledge on how to operate heavy equipment
- Working safely with employees making sure there comfortable with the task they have to do
- Dispatching drivers/field techs
- Rental transactions
Timeline
Rental Coordinator
Cooper equipment rentals
10.2021 - 02.2025
Yard/Driver
Sunbelt rentals
05.2017 - 03.2021
Ramp Agent
Swissport Canada handling
02.2015 - 08.2015
Night Stocker
Walmart
05.2014 - 08.2015
Picker
Amazon
01.2014 - 11.2014
Work Experience
Canadian tire
01.2008 - 02.2008
High School Diploma -
Panorama Ridge Secondary