Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Jump Realty Inc
03.2021 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Regularly updated CRM system to track leads, opportunities, and sales activities, ensuring accurate sales forecasting.
Maintained long-term connections with clients to encourage repeat business and referrals through cold calling, social selling, and networking.
Retail Sales Associate
Tip Top Tailors
11.2017 - 01.2022
Utilized upselling techniques to promote additional products and increase sales.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Cultivated and managed long-term client relationships, ensuring high levels of customer satisfaction and repeat business.
Retail Sales Associate
Champs Sports
11.2012 - 10.2017
Provided product demonstrations and presentations to customers highlighting key features, benefits and redirecting objections to positive aspects.
Exceeded sales targets by proactively identifying customer needs, and providing product recommendations.
Utilized active listening and effective communication to build rapport and trust with customers, resulting in a loyal customer base and increased repeat business.