Jamal Willie
Los Angeles
Summary
Dedicated professional with experience in customer service, food service, and delivery operations. Demonstrates effective communication, time management, and professionalism in fast-paced environments. Aiming to leverage strong work ethic and customer service expertise to support Los Angeles County Metropolitan Transportation Authority.
Overview
10
10
years of professional experience
Work History
Shopper & Delivery Driver
Instacart
01.2020 - Current
- Shop for and deliver customer grocery orders accurately and on time
- Provide excellent customer service and maintain professional communication
- Manage schedules independently and work efficiently under time constraints
- Navigate routes safely and efficiently throughout the Los Angeles area
- Handle transactions and customer requests with attention to detail
Busser / Runner
iPic Theaters
Westwood
01.2016 - 01.2020
- Supported servers and staff to enhance restaurant and theater operations
- Served food and beverages to guests promptly, ensuring a positive dining experience
- Ensured cleanliness and organization of dining and theater areas to promote guest satisfaction
- Worked effectively in a fast-paced customer service environment
- Supported team members to ensure positive guest experiences
Education
General Educational Development (GED) - High School Equivalency Diploma
Skills
- Route navigation
- Defensive driving
- Traffic law knowledge
- Dependable delivery
- Customer service
- Inventory management
- Time management
- Handling fast-paced environments
- Problem-solving
- Working independently
- Effective communication
Additional Information
Comfortable working with the public, Experienced driving in busy city environments, Strong awareness of safety and responsibility, Able to work flexible hours, including weekends and holidays
Timeline
Shopper & Delivery Driver
Instacart
01.2020 - Current
Busser / Runner
iPic Theaters
01.2016 - 01.2020