Jamal Cooper
Lake Elsinore
Summary
Pursuing a Probation and Parole Officer position in which my skills, education, special training and experience will positively impact the organization and the lives of individuals under my supervision.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Supervisor of Factory Operations
UPS
Riverbank, CA
2023 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff, fostering skill development and teamwork among employees.
- Streamlined workflow processes, leading to increased operational efficiency across multiple departments.
- Implemented continuous improvement initiatives that enhanced production output and reduced waste.
- Oversaw inventory management, ensuring accurate stock levels and timely replenishment of supplies.
- Conducted performance evaluations, providing constructive feedback to enhance team effectiveness.
- Coordinated cross-functional communication to optimize project timelines and resource allocation.
- Developed training programs focused on safety protocols and operational best practices for new hires.
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
- Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
- Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
- Led team meetings to foster open communication channels among staff members, promoting a collaborative work environment conducive to problem-solving and innovation.
- Implemented lean manufacturing principles for a more streamlined workflow, leading to improved operational efficiency.
- Spearheaded successful efforts towards achieving ISO certification, demonstrating a commitment to upholding industry standards of quality management systems within the factory operations unit.
- Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
- Created an inclusive work environment by promoting diversity initiatives and fostering a culture of mutual respect among employees.
- Coordinated cross-functional teams to facilitate smooth communication between departments, resulting in seamless execution of complex projects.
- Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
- Collaborated with senior management on long-term strategic planning initiatives aimed at bolstering company growth and profitability.
- Championed sustainability initiatives within the facility, incorporating eco-friendly practices into daily operations while reducing overall environmental impact.
Caregiver
Affective Healthcare, Inc.
Montclair, CA
06.2022 - Current
- Assist residents with activities of daily living
- Monitor medications to ensure patients remain in good health
- Encourage residents to try activities that would help improve their physical strengths and mobility
- Ensure residents meet all appointment dates by organizing their schedules
Trainer
zHero Sports
Hawthorne, CA
09.2021 - Current
- Influence athletes to reach their peak performance
- Create and provide workshops to improve in football
- Provide a safe space for athletes to make mistakes and improve
Assistant Receiver Coach
Compton College
Compton, CA
09.2021 - 06.2022
- Guided and trained athletes to develop good techniques
- Organized drills and physical conditioning plans
- Reviewed game videos to find mistakes and improve team weaknesses
- Motivated and provided advice during gameplay
- Established positive communication with athletes and staff
Handler
FedEx
Baldwin Park, CA
06.2020 - 09.2021
- Ensured successful transfer and delivery of goods
- Organized and sorted packages to ensure correct destination
Football Coach
Baldwin Park High School
Baldwin Park, CA
09.2021 - 06.2021
- Held roles as a defensive back football coach and head track coach
- Trained varsity and junior varsity team
- Managed students’ grade eligibility through the season
- Mentored and encouraged athletes to reach peak performance
- Identified each player’s strengths and utilized them to improve team performance
Teacher, Aftercare Staff, and Assistant Coach
St. Louis Catholic Academy
St. Louis, MO
09.2019 - 06.2020
- Created lesson plans to help students meet or exceed English and Math academic standards
- Provided excellent class management skills to ensure students were in a quite, safe learning environment
- Identified struggling students and provided them with tutoring and counseling resources as needed
- Maintained a positive relationship with student family members to ensure student success
- Coached varsity basketball and football teams
Internship Student
St Clair County Jail
Belleville, IL
2017 - 2018
- Assisted in daily operations and security monitoring of inmate activities.
- Conducted routine inspections to ensure compliance with safety regulations.
- Documented incidents and maintained accurate records for review by supervisory staff.
- Collaborated with team members to improve communication and operational efficiency.
- Supported rehabilitation programs by facilitating group discussions among inmates.
- Implemented feedback from staff to enhance inmate engagement strategies.
Driver
Enterprise Rent-A-Car
Carson, CA
2015 - 2017
- Operated and maintained fleet vehicles, ensuring optimal performance and safety standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted thorough vehicle inspections to identify maintenance needs and ensure reliability.
- Managed rental transactions efficiently, processing agreements and payments accurately.
- Streamlined vehicle return processes, improving turnaround time for fleet availability.
- Collaborated with team members to enhance operational workflows and address challenges effectively.
- Implemented safety measures that minimized accidents and promoted a culture of awareness among staff.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Security Supervisor
Beverly Hills Chanel Store
Beverly Hills, CA
2013 - 2014
- Supervised security team, ensuring compliance with company policies and procedures.
- Conducted regular inspections of premises to identify potential security risks.
- Developed and implemented training programs for new security personnel.
- Coordinated responses to incidents, maintaining detailed reports and documentation.
- Collaborated with law enforcement agencies to enhance store safety protocols.
- Monitored surveillance systems, promptly addressing any suspicious activities observed.
- Facilitated communication between management and security staff regarding safety concerns.
- Evaluated existing security measures, recommending improvements to enhance overall effectiveness.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Education
Bachelor of Art (B.A.) - Criminal Justice major with a minor in Sociology
Lindenwood University
Saint Charles, MO06.2021
Associate in Arts (A.A.) - Kinesiology and Wellness
Mt. San Antonio College
Walnut, CA06.2017
Skills
- Microsoft Office
- Time management
- Active listening
- Safety and security
- Receptive to feedback
- Excellent communication
Certification
CPR Certified
Accomplishments
Graduated from the top criminal justice program in the state of Missouri and Illinois
Timeline
Caregiver
Affective Healthcare, Inc.
06.2022 - Current
Trainer
zHero Sports
09.2021 - Current
Assistant Receiver Coach
Compton College
09.2021 - 06.2022
Football Coach
Baldwin Park High School
09.2021 - 06.2021
Handler
FedEx
06.2020 - 09.2021
Teacher, Aftercare Staff, and Assistant Coach
St. Louis Catholic Academy
09.2019 - 06.2020
Associate in Arts (A.A.) - Kinesiology and Wellness
Mt. San Antonio College
Supervisor of Factory Operations
UPS
2023 - Current
Internship Student
St Clair County Jail
2017 - 2018
Driver
Enterprise Rent-A-Car
2015 - 2017
Security Supervisor
Beverly Hills Chanel Store
2013 - 2014
Bachelor of Art (B.A.) - Criminal Justice major with a minor in Sociology
Lindenwood University