Jamal Ali
Mission
Summary
Encouraging owner who is a analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Dealer Principal/Business Owner
Lougheed Motors Ltd
08.2020 - Current
- Make sure tasks are done on time, and clients are being provided with exceptional customer service.
- Manage inventory, regulate inventory, and buy all inventory
- Reviewed monthly commission sheets, productivity reports, monthly forecasts and profit performance.
- Meet with sales personnel daily to review previous day's results and current plan of action.
- Forecasted monthly with salespeople to establish closing percentages in each category, time utilization, prospecting efforts, unit sales and projected income.
Insurance Advisor
Westland Insurance
05.2017 - 08.2020
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
- Calculated premiums and established payment methods.
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
Price Checker
Superstore
01.2015 - 01.2017
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
High School Diploma -
Abbotsford Traditional Senior Secondary
Abbotsford, BC06.2016
Skills
- Organize Inventory
- Customer Service Process Improvement
- Develop Policies
- Manage Employees
- Computer Proficiency
- Strategic Decision-Making
- Handling Complaints
- Regulatory and Legal Compliance
Timeline
Dealer Principal/Business Owner
Lougheed Motors Ltd
08.2020 - Current
Insurance Advisor
Westland Insurance
05.2017 - 08.2020
Price Checker
Superstore
01.2015 - 01.2017
High School Diploma -
Abbotsford Traditional Senior Secondary
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