Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Real Canadian Superstore
11.2022 - Current
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Sales Associate
BB Bakery
03.2021 - 06.2022
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Supervisor
Yaa Mensah Drinks
02.2018 - 10.2020
Gathered, organized and input information into digital database.
Created and managed project plans, timelines and budgets.
Developed effective improvement plans in alignment with goals and specifications.
Helped meet changing demands by recommending improvements to business systems or procedures.
Generated reports detailing findings and recommendations.
Education
Diploma - Police Foundations
Humber Institute of Technology And Advanced Learning
Toronto, ON
09.2025
High School Diploma -
Monsignor Fraser College - Norfinch Campus
Toronto, ON
06.2023
High School Diploma -
Opoku Ware School
Ghana
11.2021
Skills
Strategic Planning
Business Development
Staff Management
Schedule Development
Training and Mentoring
Goal-Oriented
Policy Enforcement
Goal Setting
Active Listening
Conflict Resolution
Time Management
Problem Solving
Leadership Abilities
Team Building
Critical Thinking
Accomplishments
Ontario Scholars Award Winner
Merit Award Bursary Winner
Languages
English
Native or Bilingual
References
References available upon request.
Timeline
Supervisor
Real Canadian Superstore
11.2022 - Current
Sales Associate
BB Bakery
03.2021 - 06.2022
Supervisor
Yaa Mensah Drinks
02.2018 - 10.2020
Diploma - Police Foundations
Humber Institute of Technology And Advanced Learning