Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Jamal Acheampong

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Supervisor

Real Canadian Superstore
11.2022 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Sales Associate

BB Bakery
03.2021 - 06.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Supervisor

Yaa Mensah Drinks
02.2018 - 10.2020
  • Gathered, organized and input information into digital database.
  • Created and managed project plans, timelines and budgets.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.

Education

Diploma - Police Foundations

Humber Institute of Technology And Advanced Learning
Toronto, ON
09.2025

High School Diploma -

Monsignor Fraser College - Norfinch Campus
Toronto, ON
06.2023

High School Diploma -

Opoku Ware School
Ghana
11.2021

Skills

  • Strategic Planning
  • Business Development
  • Staff Management
  • Schedule Development
  • Training and Mentoring
  • Goal-Oriented
  • Policy Enforcement
  • Goal Setting
  • Active Listening
  • Conflict Resolution
  • Time Management
  • Problem Solving
  • Leadership Abilities
  • Team Building
  • Critical Thinking

Accomplishments

Ontario Scholars Award Winner

Merit Award Bursary Winner

Languages

English
Native or Bilingual

References

References available upon request.

Timeline

Supervisor

Real Canadian Superstore
11.2022 - Current

Sales Associate

BB Bakery
03.2021 - 06.2022

Supervisor

Yaa Mensah Drinks
02.2018 - 10.2020

Diploma - Police Foundations

Humber Institute of Technology And Advanced Learning

High School Diploma -

Monsignor Fraser College - Norfinch Campus

High School Diploma -

Opoku Ware School
Jamal Acheampong