JAMAICA PAAT
117-243 Gorge Road East Victoria,BC
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Conkeira Holdings Ltd. Proven ability to enhance customer satisfaction through effective multitasking and team collaboration. Skilled in managing sensitive information and prioritizing tasks, ensuring timely project completion while maintaining a welcoming environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CREW MEMBER
CONKEIRA HOLDINGS Ltd
05.2024 - 09.2024
- Operated front counter and drive-thru, ensuring smooth service in all areas.
- Took customer orders, prepared meals, and processed payments efficiently.
- Demonstrated strong multitasking skills by managing multiple orders without sacrificing quality.
- Collaborated effectively with teammates and embraced coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Stocked shelves to organize aisles in assigned department.
Assistant Secretary
Donato C. Manguiat Notary Public
01.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Certificate - Health Care Assistant
Interurban Camosun College
Victoria, BC07-2025
Skills
- Customer service
- Team collaboration
- Multitasking and organization
- Time management
- Collegiality
- Flexibility, respect, and honesty
Languages
English
Professional Working
Filipino
Native or Bilingual
Ilocano (Dialect)
Native or Bilingual
Certification
2024 Food Safe Level 1
2024 Standard First Aid - with CPR- C-AED
Health Clearances
- Negative TB test results
- COVID - 19 Vaccination
PRACTICUM EXPERIENCE
HCA Clinical Experience - PRIORY (HISCOCK)
SEPTEMBER 23, 2024 - OCTOBER 15, 2024.
- Assigned at the A side and cared for 4 clients using OHL and possible to increase to 5 or more during this clinical experience.
- Treated clients with dignity and respect.
- Applied the principles: person-centered care and DIPPS
- Ensure that clients personal hygiene is met.
- Help clients to use toilet and meet their needs with incontinence.
- Used Power chart to record the care given to the clients and observations (e.g., Food and Fluid intake, Bowel movement, etc.)
- Follows policies regarding using any mechanical lifts (2 person)
HCA CLINICAL EXPERIENCE AT PRIORY (HERITAGE WOODS)
JULY 15, 2024 – JULY 26, 2024
- Caring for 4 clients deal using Sara Steady and experience to care for a client who have O2 support.
- Provides person-centered care and principle of DIPPS
- Provides quality care and follows the care plan.
- Observes and charts the client’s care on the Power chart.
- Provides safety and security for the clients
Timeline
CREW MEMBER
CONKEIRA HOLDINGS Ltd
05.2024 - 09.2024
Assistant Secretary
Donato C. Manguiat Notary Public
01.2023 - 08.2023
Certificate - Health Care Assistant
Interurban Camosun College
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