Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalpa Patel

Saskatoon,SK

Summary

Objective is to contribute towards the success of the organization by setting internal processes related to HR and computer networking to achieve high standards of performance from the team of employees.

Result oriented administrator, possessing a worth of professional experience of Fifteen years, working with MNC and Government organization. Involved implementing in processes related to HR and handling issues related to employees, Accounts and maintenance of office documentation in accordance with ISO 17020. Maintaining web based documentation on portal for all Gujarat projects.

Overview

20
20
years of professional experience

Work History

Food Counter Attendant

Mr. Sub
08.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Greeted customers with smile and provided helpful suggestions.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Reconciled cash drawer and corrected any errors.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Processed sales transactions using POS system.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Processed payments for orders and provided customers with change.

Sr. Administrator

TUV SUD South Asia (P) Ltd
10.2006 - 10.2021
  • Responsible for preparing site reports and maintaining web based documentation for the Sabarmati River Front Development Project and all over Ahmedabad Municipal Corporation Projects.
  • Administrator with additional responsibilities in Human Resources, invoicing, and payment collection adjusting against Invoice.
  • Implemented internal processes related to HR and accounts.
  • Handled interviews, employee exit, finalization of full and final settlement, and provident fund for Gujarat operations.
  • Maintained company web based portal for all Gujarat operation projects.
  • Kept office operations running smoothly by providing effective leadership and administrative skills.
  • Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.
  • Managed inventory and procurement processes, ensuring that necessary supplies were always available while minimizing costs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained employees personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Maintained database systems to track and analyze operational data as per ISO 17020.
  • Provided exceptional customer service as the first point of contact for clients, resolving issues promptly and maintaining strong relationships with key stakeholders.
  • Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across the organization.
  • Streamlined administrative processes by implementing efficient systems and procedures, resulting in increased productivity.
  • Maintained up-to-date records of all personnel files, ensuring compliance with legal requirements and easy access to information when needed.
  • Established strong relationships with vendors and suppliers, negotiating favorable contracts to secure cost-effective services for the company.

Computer Operator

Ahmedabad Urban Development Authority
01.2005 - 09.2006
  • Responsible for preparing contractor's measurement sheets and abstract sheet
  • Made entire bill documents for Finance department.
  • Maintained high level of accuracy in data entry tasks, resulting in improved overall data quality.
  • Maintained spreadsheets of data across multiple systems.
  • Assisted with file organization, ensuring documents were properly categorized and easily accessible for team members.
  • Reduced errors by thoroughly reviewing and correcting inputted data before submission.
  • Streamlined data entry processes for increased efficiency and productivity.
  • Completed data entry tasks with accuracy and efficiency.

Education

B.A. Examination from Gujarat University -

01.2006

I.T.I. Course: Computer Operator cum Programming Assistant -

01.2003

Skills

  • Customer Service
  • Order Processing
  • Effective Communication
  • Cash Handling
  • Efficient multitasking
  • Teamwork and Collaboration
  • Customer Relations
  • Computer Skills
  • Team Player
  • Accuracy and efficiency
  • Quick Learner

Timeline

Food Counter Attendant

Mr. Sub
08.2023 - Current

Sr. Administrator

TUV SUD South Asia (P) Ltd
10.2006 - 10.2021

Computer Operator

Ahmedabad Urban Development Authority
01.2005 - 09.2006

B.A. Examination from Gujarat University -

I.T.I. Course: Computer Operator cum Programming Assistant -

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Jalpa Patel