JALONIE KINARD
WEST HILLS
Summary
Enthusiastic individual with a strong desire to contribute to team success through hard work, attention to detail, and excellent organizational skills. Seeking opportunities to further develop with my love of learning, and acquiring new skills. Eager to bring own experience to the right team, ensuring productive and enjoyable work for all parties involved.
Overview
13
13
years of professional experience
Work History
Furniture Repair Technician
Us Quality Furniture Service Inc
03.2023 - Current
- Increased overall quality of repairs by implementing new methods and tools.
- Filling out detail reports to ensure completion of work if multiple visits were needed.
- Completed detailed documentation for each repair project, maintaining accurate records for future reference.
- Gained experience and expertise in servicing recliners and other types of manufactured furniture
- Collaborated with team members to complete complex repair projects on time.
- Installing parts ordered for specific pieces which is not limited to wood frames to recliner mechanisms
- Preforming work in customers home and dignified there space with protecting furniture items with tarps and furniture pads before working
- Arriving at customers home within time window to keep the appointments and time frames efficient.
- Gained a positive reputation within company to travel and train other future technicians in addiction to perform service routes in different states.
Tasker
TaskRabbit
05.2021 - 03.2023
- Contributed to a positive work environment with strong teamwork, open communication, and mutual respect among myself and my clients.
- Negotiated pricing with clients in a professional manner that suited both parties budgets and needs.
- Adapted to changing schedules, so we can complete of all of the tasks needed.
- Attention to detail making sure any task will get completed with the time allowed.
- Gaining more insight in the negotiation process as well as displaying great commutation and customer service skills.
Upholstery Assistant
Allana Allegra Interiors
06.2021 - 08.2022
- Assisted in the restoration of antique furniture, as well contemporary furniture pieces.
- Maintained an inventory of tools, supplies, and fabrics, ensuring adequate stock levels for uninterrupted workflow.
- Enhanced customer satisfaction by providing efficient and quality upholstery services.
- Ensured optimal fabric usage by accurately measuring and cutting materials for various upholstery projects.
- Using a variety of tools safely and according to manufacturers instructions.
- Stripping of layers of foam fabric and staples to prepare the furniture for reupholstery.
- Assisted with the reupholstery process and gained experience and guidance in the upholstery field
Furniture Repair Technician
SAW Enterprises
09.2020 - 03.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Protected finishes with lacquers and other sealants.
- Repairing Wood Frames on Sofas And Recliners
- Installing Control Buttons, Motors and Brackets on Recliners and Sofas
- Repairing Seams separations using Needle and Thread
- Using Hand Tools to Remove and Reinstall staples and Fabrics.
Customer Service Representative/Detail Specialist
Uhaul
01.2017 - 09.2020
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Using Various tools too Improve the appearance of company trucks and Vans.
- Taking in inventory ordering chemicals and supplies for cleaning
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
Courier
Postmates
11.2015 - 12.2016
- Responsible for effectively communicating with and retrieving products from business owners.
- Facilitate the care and safe delivery of merchants' products to their consumers.
- Provide quality customer service to both business owners and their customers to promote repeat business with Postmates.
Busser
Umami Burger
11.2015 - 12.2016
- Collaborate with restaurant servers to provide a clean environment for customers.
- Assist restaurant personnel to provide services efficiently, in order for customers to be seated in a timely manner.
- Provide positive customer service, when interacting with customers.
Laborer
Troutwine Plumbing
04.2013 - 01.2015
- Assisted skilled tradesman in plumbing activities, including purchasing materials.
- Performed heavy labor, such as ditch digging.
- Utilized all tools and equipment safely and according to instructions.
High Value Clerk
UPS/ Manpower
10.2011 - 04.2013
- Located high value items, learned various computer programs, moved boxes.
Cashier/ Delivery Driver
Rosie's Barbecue
09.2011 - 04.2013
- Prepared food according to health and restaurant standards for customers.
- Responsible for delivering food to customers for catered events.
- Provided quality customer service through answering the phone and taking phone orders.
Education
Certifacation - Plumbing Technology
Los Angeles Trade Technical College
Los Angeles, CA2011
High School Diploma - undefined
El Camino Real High School, Los Angeles Trade Technical College
Woodland Hills, Los Angeles, CA2009
Upholstery
Simi Valley Adult School And Career Institute
Simi Valley, CASkills
- Customer service
- Materials
- Purchasing
- Phone
- Order fulfillment
- Stocking and replenishing
- Construction knowledge
- Hand and power tool operation
- Safety awareness
- Typing skills
- Maintenance & Repair
- Excellent work ethic
Timeline
Furniture Repair Technician
Us Quality Furniture Service Inc
03.2023 - Current
Upholstery Assistant
Allana Allegra Interiors
06.2021 - 08.2022
Tasker
TaskRabbit
05.2021 - 03.2023
Furniture Repair Technician
SAW Enterprises
09.2020 - 03.2021
Customer Service Representative/Detail Specialist
Uhaul
01.2017 - 09.2020
Courier
Postmates
11.2015 - 12.2016
Busser
Umami Burger
11.2015 - 12.2016
Laborer
Troutwine Plumbing
04.2013 - 01.2015
High Value Clerk
UPS/ Manpower
10.2011 - 04.2013
Cashier/ Delivery Driver
Rosie's Barbecue
09.2011 - 04.2013
Certifacation - Plumbing Technology
Los Angeles Trade Technical College
High School Diploma - undefined
El Camino Real High School, Los Angeles Trade Technical College
Upholstery
Simi Valley Adult School And Career Institute
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