Jallis Henriquez
Upland
Summary
Dynamic and dedicated with a background in customer service at McDonald's, excelling in fast-paced environments. Proven ability to enhance customer experiences through effective communication and personalized service. Skilled in multitasking and organization, consistently delivering high-quality food products while maintaining safety standards. Committed to teamwork and performance improvement.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
11.2024 - Current
- Provided exceptional customer service in fast-paced environment.
- Assisted with food preparation and assembly of menu items.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated point-of-sale system efficiently for order processing.
- Adapted quickly to changing priorities during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Prepared Foods Team Member
Whole Food Market
10.2024 - 02.2025
- Prepared fresh foods in compliance with safety and quality standards.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained cleanliness and organization of prepared foods area, ensuring efficiency.
- Collaborated with team members to optimize food presentation and inventory management.
Prepared Foods Team Member
Whole Food Market
05.2024 - 10.2024
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
- Provided support during peak hours, effectively managing increased workload without compromising quality or speed of service.
- Demonstrated flexibility by working across multiple stations within the prepared foods department as needed.
Education
Bachelor of Arts - Psychology
Keiser University Latin American Campus
San Marcos, Nicaragua01-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Crew Member
McDonald's
11.2024 - Current
Prepared Foods Team Member
Whole Food Market
10.2024 - 02.2025
Prepared Foods Team Member
Whole Food Market
05.2024 - 10.2024
Bachelor of Arts - Psychology
Keiser University Latin American Campus