Jalissa Corral
Bakersfield
Summary
Results-driven Emergency Management Specialist known for strong problem-solving and multitasking abilities. Expertise in developing training programs and improving emergency response protocols. Eager to support organizational goals through effective planning and teamwork in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Emergency Management Specialist
US Navy
Sasebo, JP
01.2024 - 03.2026
- Developed and implemented emergency response plans to enhance operational readiness.
- Conducted risk assessments to identify potential hazards and improve safety protocols.
- Coordinated training exercises for personnel to ensure effective emergency response strategies.
- Analyzed incident reports to refine procedures and increase efficiency in crisis management.
- Prepared comprehensive reports on emergency management activities for senior leadership review.
- Increased public awareness on disaster preparedness through the development of educational materials and outreach activities.
- Improved emergency response time by developing and implementing efficient emergency management plans.
- Monitored weather conditions closely to provide accurate forecasts and early warning notifications for impending natural disasters.
- Evaluated emergency management policies, identifying areas for improvement and suggesting actionable solutions.
Administrative Coordinator
US Navy
Newport News, VA
05.2021 - 12.2023
- Coordinated logistics for personnel movements and training schedules to optimize operational efficiency.
- Managed administrative tasks including correspondence, documentation, and scheduling for senior leadership.
- Developed and maintained filing systems to ensure accuracy and accessibility of critical records.
- Facilitated communication across departments to improve collaboration and streamline processes.
- Implemented process improvements that enhanced workflow efficiency and reduced administrative delays.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Improved data accuracy, overseeing transition to new database system and training staff on its use.
- Organized and maintained digital and physical filing systems, improving document retrieval times.
- Managed complex schedules for senior management to optimize their time and productivity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Operations and Safety Support Specialist
US Navy
Coronado, CA
07.2019 - 04.2021
- Provided technical support for various systems and equipment, ensuring operational readiness and reliability.
- Assisted in troubleshooting hardware and software issues, enhancing user experience across multiple platforms.
- Developed and maintained documentation for processes and procedures, streamlining knowledge transfer within the team.
- Mentored junior support staff, fostering skill development and promoting a culture of continuous improvement within the unit.
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
- Trained new team members on support protocols and tools, enhancing team efficiency and service quality.
- Played key role in achieving industry-leading customer service ratings by consistently delivering beyond expectations.
- Offered assistance in implementing and developing training programs.
- Generated reports to track performance and analyze trends.
Training Support Coordinator
US Navy
San Diego, CA
01.2019 - 07.2019
- Coordinated logistics for personnel assignments, ensuring efficient deployment and resource allocation.
- Managed communication between service members and support services, enhancing response times and satisfaction.
- Developed training materials for new staff, improving onboarding processes and knowledge retention.
- Streamlined documentation processes, increasing accuracy in record-keeping and compliance reporting.
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Kept high average of performance evaluations.
Education
High School Diploma -
Independence High School
Bakersfield, CASkills
- Incident command
- Public safety
- First aid training
- Training and education
- Emergency planning
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Timeline
Emergency Management Specialist
US Navy
01.2024 - 03.2026
Administrative Coordinator
US Navy
05.2021 - 12.2023
Operations and Safety Support Specialist
US Navy
07.2019 - 04.2021
Training Support Coordinator
US Navy
01.2019 - 07.2019
High School Diploma -
Independence High School