Jalene Drew
Bay Area
Summary
Systems-minded coordinator with 10+ years of experience managing complex, multi-stakeholder environments across housing, relocation, and community development. Known for bridging institutional requirements with community-driven outcomes — translating competing priorities into coherent, actionable plans that serve people and place.
Now channeling that operational foundation into stewardship, wellness, and regenerative spaces — with a focused goal of building the land management, sustainable garden, and systems knowledge needed to one day operate a thriving regenerative spa and community garden environment.
The last sentence is doing something intentional — it shows self-awareness and a clear trajectory, which hiring managers at mission-aligned orgs genuinely appreciate. It frames you as someone with a plan, not just a career changer.
Want me to refine further or work on any other sections of your application?
Overview
2027
2027
years of professional experience
Work History
Membership Specialist II (Growth & Engagement)
EBRHA / ACHPRC
Oakland
11.2025 - Current
- Strategic Growth: Promoted to Membership Specialist II for exceptional delivery of growth strategies and strategic partnership management.
- Designed and delivered educational programs on policy and best practices, ensuring compliance and alignment among stakeholders.
- Orchestrated liaison functions between housing providers, tenants, and partner organizations to stabilize regional housing systems.
Relocation Systems Consultant
Relocity, Inc.
San Francisco
2022 - 2023
- Developed customized relocation systems and itineraries for professionals, integrating housing searches, neighborhood orientation, and resource coordination to enhance guest experience.
- Created customized city tours and relocation programs focusing on community amenities, education, and cultural integration to support smoother transitions for newcomers.
- Analyzed client requirements to develop effective systems solutions.
- Collaborated with teams to implement software upgrades and enhancements.
- Facilitated user training sessions on new system functionalities.
Housing Systems Project Manager (System Orchestrat
San Francisco Housing Authority
San Francisco
2021 - 2022
- Managed systemic flow of Housing Choice Voucher (HCV) program for significant regional caseload, ensuring federal regulatory compliance while prioritizing human-centered service delivery.
- Orchestrated communications between landlords, tenants, and agency staff to resolve systemic barriers, enhancing program integrity and stakeholder collaboration.
- Coordinated project timelines and deliverables for housing initiative programs.
- Managed stakeholder communications to ensure alignment on project goals.
- Oversaw project documentation to maintain compliance with regulatory requirements.
In-Custody Care Coordinator
SF Pretrial Diversion Project
San Francisco
2020 - 2021
- Coordinated care plans for clients with diverse needs and backgrounds.
- Facilitated systemic re-entry preparation and behavioral health education, enhancing participants' readiness for successful integration into the community.
- Connected participants to community-wide resource networks, ensuring access to essential supportive services for improved life outcomes.
- Facilitated communication between clients and service providers effectively.
- Scheduled appointments and managed client follow-ups diligently.
Education
Planning A Successful School And Community Garden Program (3.5 CEUs) - Cornell Garden-Based Learning
Cornell University School of Continuing Education
01-2025
Teaching And Learning in The School Garden: Theory Into Practice - Cornell University School of Continuing Education
Cornell University School of Continuing Education
03-2026
Bachelor of Arts - Human Services
Southern New Hampshire University
Skills
- Membership engagement
- Member outreach
- Community engagement
- Stakeholder communication
- Project management
- Client relations
- Data analysis
Timeline
Membership Specialist II (Growth & Engagement)
EBRHA / ACHPRC
11.2025 - Current
Relocation Systems Consultant
Relocity, Inc.
2022 - 2023
Housing Systems Project Manager (System Orchestrat
San Francisco Housing Authority
2021 - 2022
In-Custody Care Coordinator
SF Pretrial Diversion Project
2020 - 2021
Planning A Successful School And Community Garden Program (3.5 CEUs) - Cornell Garden-Based Learning
Cornell University School of Continuing Education
Teaching And Learning in The School Garden: Theory Into Practice - Cornell University School of Continuing Education
Cornell University School of Continuing Education
Bachelor of Arts - Human Services
Southern New Hampshire University