Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jalen Pehowich

Revelstoke

Summary

Dynamic and customer-focused professional with experience as a Restaurant Host at Rockford Grill, excelling in guest relations and communication. Proven ability to enhance customer satisfaction through effective multitasking and a welcoming atmosphere. Proficient in restaurant software, ensuring seamless dining experiences while managing reservations and inquiries with patience under pressure.

Overview

3
3
years of professional experience

Work History

Restaurant Host

Rockford Grill
06.2022 - 09.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.

Sales Associate

FineLine SUP and Fly
05.2021 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Revelstoke Secondary School
Revelstoke, BC
06-2025

Skills

  • Memory retention
  • Strong multitasking
  • Greeting guests
  • Patience under pressure
  • Exceptional communication
  • Guest relations
  • Restaurant software proficiency
  • Customer service expertise

Languages

English
Full Professional

Timeline

Restaurant Host

Rockford Grill
06.2022 - 09.2024

Sales Associate

FineLine SUP and Fly
05.2021 - 09.2024

High School Diploma -

Revelstoke Secondary School

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Jalen Pehowich