Jaleh Sohbati
Vancouver,Canada
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2
2
years of professional experience
Work History
Crew Member
Freshslice Pizza
Burnaby, Canada
10.2024 - 12.2024
- Increased customer satisfaction by 20% through prompt, friendly service, and resolving customer complaints in a timely manner.
- Prepared and served over 200 pizzas per shift, ensuring consistency and high-quality presentation, while adhering to food safety standards.
- Managed inventory for toppings and ingredients, reducing waste by 12% through proper rotation and careful stock management.
- Collaborated with a team of five or more staff members to achieve store goals and deliver exceptional service, helping the team meet sales targets consistently.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Store Associate
Koton Store
Tehran, Iran
10.2022 - 03.2023
- Company Overview: International Apparel Retailer.
- Assisted customers in finding products, leading to a 20% increase in customer satisfaction ratings.
- Managed cash transactions and operated POS systems with 100% accuracy.
- Organized and restocked shelves, ensuring products were well-displayed and available for customers.
- Promoted store loyalty programs, increasing sign-ups by 25% over three months.
- International Apparel Retailer.
Education
Bachelor -
Razi University
IranSkills
- Customer Service Excellence
- Attention to detail
- Strategic Influence
- Persuasive communication
- Problem solving
- Time management
- Inventory management
- Positive Attitude
- Team Collaboration
- Team collaboration
Timeline
Crew Member
Freshslice Pizza
10.2024 - 12.2024
Store Associate
Koton Store
10.2022 - 03.2023
Bachelor -
Razi University
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