Summary
Overview
Work History
Education
Skills
References
Languages
Availability
References
Timeline
Generic

Jaleesa Paris-Brown

ON,Canada

Summary

Orderly and committed individual offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Canadian Property Stars
05.2025 - Current
  • Engaged with customers to build rapport and loyalty.
  • Managed all office communication channels (phone, email, and mail), ensuring timely and professional correspondence.
  • Schedule and coordinate appointments, meetings, and events, optimizing calendar.
  • Maintained organized filing systems and digital databases, supporting easy retrieval and data accuracy.
  • Prepared reports and other documents with attention to detail and confidentiality.
  • Monitored and ordered office supplies to ensure resource availability and cost-effectiveness.

Business Coordinator/Client Advisor

AmorePacific
03.2024 - 09.2024
  • Coordinated training programs for new employees, resulting in improved performance levels and reduced turnover rates.
  • Conducted financial activities for monthly reconciliation and to assist with annual budget.
  • Facilitated communication with clients and team members to improve business strategy and operation.
  • Assisted in the development of company policies, consistently adhering to legal compliance requirements while promoting best practices within the organization.

Barista

Starbucks
02.2023 - 01.2024
  • Assisted in training new baristas on beverage preparation and customer interaction techniques.
  • Handled cash transactions accurately and processed payments using point-of-sale systems.
  • Crafted high-quality beverages following standardized recipes and customer preferences.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Maintained cleanliness and organization of workstations and dining areas throughout shifts.

Manager

Aspire For Higher Sports
03.2021 - 08.2023
  • Maintained accurate records of attendance, incident reports, and medical information for each camper under my supervision.
  • Fostered a positive and inclusive atmosphere, promoting teamwork and camaraderie among campers.
  • Implemented effective behavior management strategies to maintain a positive learning environment for all campers.
  • Assisted in the planning and execution of age-appropriate programs for improved camper satisfaction.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.

Call Center Representative

Miracle Arena
10.2020 - 05.2022
  • Managed high call volumes while providing exceptional customer support, and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency, and reducing hold times for customers.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Bachelor of Science - Science Education

Seneca College
Toronto, ON

Skills

  • Exceptional customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash register operation
  • Verbal and written communication
  • Conflict resolution
  • Store opening and closing
  • Sales training
  • Hospitality and accommodation
  • Punctual and dependable

References

Amore Pacific - Head office

+1 (905) 867-9573

Miracle Arena - Colleague

+1 (437) 907-8656

Aspire For Higher sports - Manager

+1 (647) 241 5352

Languages

French
Native/ Bilingual

Availability

Available to work 30+ hours weekly.

References

References available upon request.

Timeline

Administrative Assistant

Canadian Property Stars
05.2025 - Current

Business Coordinator/Client Advisor

AmorePacific
03.2024 - 09.2024

Barista

Starbucks
02.2023 - 01.2024

Manager

Aspire For Higher Sports
03.2021 - 08.2023

Call Center Representative

Miracle Arena
10.2020 - 05.2022

Bachelor of Science - Science Education

Seneca College

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Jaleesa Paris-Brown