Summary
Overview
Work History
Education
Skills
Timeline
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Jaleesa Campista

Mira Loma,CA

Summary

Dynamic and resourceful professional with a strong background in customer service and hospitality, recognized for enhancing client satisfaction. Proven ability to manage inventory effectively and maintain a welcoming environment. Reliable team player with excellent communication skills and a positive attitude, dedicated to delivering exceptional service.

Overview

12
12
years of professional experience

Work History

Merchandiser

SAS
01.2022 - 02.2025
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Updated pricing and signage to complete product displays and educate customers.

Office Assistant

Bluestone Management, LTD
08.2016 - 01.2022
  • Recognized for maintaining a friendly, professional demeanor that enhanced client satisfaction and contributed to repeat business
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Waitress

Taco Hut
02.2013 - 12.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Diploma -

Alta Loma High
Alta Loma
01-2007

Skills

  • Self sufficient in working independently and with a team
  • Reliable and punctual
  • Positive attitude
  • Customer service
  • Resourceful
  • Hospitality service expertise

Timeline

Merchandiser

SAS
01.2022 - 02.2025

Office Assistant

Bluestone Management, LTD
08.2016 - 01.2022

Waitress

Taco Hut
02.2013 - 12.2015

Diploma -

Alta Loma High

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Jaleesa Campista