Jalaladdin Ashyrbayev
Fredericton,NB
Summary
Marketing professional skilled in coordinating marketing efforts and supporting campaign execution. Able to adapt to dynamic project requirements and collaborate effectively with team members. Recognized for strong creativity and results-driven approach to achieving marketing objectives. Highly communicative professional with over 5 years of customer service experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Service Agent
Hilton Garden Inn
Fredericton, NB
05.2023 - Current
- Greeting guests upon arrival and offered assistance.
- Assisting guests with check-ins, account inquiries and any additional services needed.
- Responding to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
Marketing Intern
Aquilini Group
Fredericton, NB
04.2025 - 05.2025
- Assisted in creating written, video, and image content for social media.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Tracked campaign performance metrics to identify areas for improvement and adjust strategies.
- Managed updates to company website, ensuring information was current and appealing to visitors.
Guest Service Agent
Days Inn By Wyndham
Fredericton, NB
07.2022 - 05.2023
- Answering phone calls, making reservations by call and providing customers with needed information.
- Providing excellent customer service, applying best practices and complying with procedures.
- Collecting room deposits, fees, and payments.
Guest Service Agent
Bernadet Hotel
Izmir, Turkiye
10.2021 - 06.2022
- Greeting guests at front desk and engaging in pleasant conversations while managing check-in process.
- Assisting tourists and local customers of the hotel to check in and check out, collecting payments and providing customers with all needed information about the hotel and city.
- Making reservations by call
Guest Service Agent
Yaman Hotel and Beach
Erdek, Balikesir Turkiye
05.2020 - 09.2021
- Greeting, registering, and assigning rooms to guests of the hotel.
- Making and confirming reservations by call.
- Issuing room keys and collecting payments
Cashier Supervisor
Yaman Hotel and Beach
Erdek, Balikesir Turkiye
07.2019 - 04.2020
- Posting charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
- Verifying accuracy of daily cashier batches by checking receipts, checks and cash.
Education
Diploma - Business Administration-Marketing
New Brunswick Community College
Fredericton, NB06-2025
Skills
- Digital marketing
- Copywriting
- Market research
- Content creation
- Computer skills ( MS Office)
- Google analytics
- Social media management
- Brand development
- Customer segmentation
- Teamwork and collaboration
- Creativity
- Organizational
Certification
- Google Analytics Certificate
- Hootsuite Platform Certificate
- MS Office Course Certificate by Cengage
- Social Media Marketing Certificate by Hootsuite
- Copywriting for Social Media by LinkedIn
- Sales Prospecting Certificate by LinkedIn
Timeline
Marketing Intern
Aquilini Group
04.2025 - 05.2025
Guest Service Agent
Hilton Garden Inn
05.2023 - Current
Guest Service Agent
Days Inn By Wyndham
07.2022 - 05.2023
Guest Service Agent
Bernadet Hotel
10.2021 - 06.2022
Guest Service Agent
Yaman Hotel and Beach
05.2020 - 09.2021
Cashier Supervisor
Yaman Hotel and Beach
07.2019 - 04.2020
Diploma - Business Administration-Marketing
New Brunswick Community College