Jala Garcia
San Leandro
Summary
Dynamic and results-driven professional with experience at Tesla Motors, excelling in quality inspection and efficient communication. Proven track record of enhancing production workflows and training new team members. Strong work ethic and attention to detail contribute to maintaining high safety standards and achieving productivity goals in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Production Worker
Tesla Motors
06.2018 - Current
- Operated machinery to assemble components efficiently on production line.
- Adhered to safety protocols, ensuring compliance with workplace regulations.
- Conducted quality checks on finished products, identifying defects for immediate correction.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Maintained clean and organized work area, promoting workplace safety and efficiency.
- Assisted in training new employees on operational procedures and safety guidelines.
- Implemented improvements in workflow that enhanced overall production efficiency and output quality.
- Resolved issues quickly to maintain productivity goals.
Customer Service Representative
Domino's Pizza
03.2012 - 07.2015
- Assisted customers with inquiries and resolved issues effectively.
- Utilized customer service software to track interactions and manage support tickets.
- Provided product information and guided customers in making informed decisions.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Adapted quickly to new technologies and processes in a fast-paced environment.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Home Health Aide
In Home Supportive Services
05.2015 - Current
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Administered medications and monitored health conditions to support overall well-being.
- Developed personalized care plans in collaboration with healthcare professionals for tailored assistance.
- Documented client progress and changes in condition, maintaining accurate health records for review.
- Communicated effectively with family members regarding care needs and updates on client status.
- Trained new aides on best practices for patient care, enhancing team efficiency and service quality.
- Implemented infection control protocols to maintain a safe and hygienic environment for clients.
- Adapted care approaches based on individual client preferences, promoting dignity and respect in caregiving.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
Billing And Coding
Ultimate Medical Academy
Clearwater, FLHigh School Diploma -
Ralph J Bunche
Oakland, CA06.2010
Skills
- Workplace cleanliness
- Product packing
- Product packaging
- Heavy lifting
- Complex Problem-solving
- Lockout and tagout procedures
- Quality inspection
- Efficient communication
- Quality assurance standards
- Equipment troubleshooting
- Customer focus
- Shipping coordination
- Team collaboration
- Documentation
- Cross-training
- Production line support
- Positive attitude
- Teamwork and communication
- Good communication
- Strong work ethic
- Teamwork and coordination
- Following instructions
- Attention to detail
- Computer skills
- Worksite safety
- Flexible schedule
Timeline
Production Worker
Tesla Motors
06.2018 - Current
Home Health Aide
In Home Supportive Services
05.2015 - Current
Customer Service Representative
Domino's Pizza
03.2012 - 07.2015
Billing And Coding
Ultimate Medical Academy
High School Diploma -
Ralph J Bunche