Jakub Bogusz
Kilkenny,Leinster
Summary
I am a hard working and diligent person, I always go above and beyond expectations. Always striving to make sure that my work is carried out diligently and correctly. I have good knowledge of office 365 which includes excel sheets pdf files and word docs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli manager
Applegreen
Kilkenny city, Ireland
07.2023 - Current
- In my role I am responsible for motivating my team to perform well and achieve outstanding results
- My achievements include reaching sales targets and passing store audits
- I also deal with costumer complaints should any arise and always will try to reach a good outcome with the costumer. Ensuring they feel that they are listened to and acknowledged
Retail assistant
Applegreen
Kilkenny city, Ireland
10.2021 - Current
- Responsible for the swift flow of costumers through the shop and forecourt
- Making every costumer feel they are valued, helping them with any problems that they might have and trying my best to resolve them
Sales Assistant
Lewiatan Wnęk Poland
Niepolomice Poland
10.2020 - 09.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Cabin crew
Ryanair
Dublin City, Ireland
07.2019 - 05.2020
- During my time with Ryanair I learned how to think critically, how to manage costumer query’s and how to resolve them
Education
Junior And Leaving Certificate -
Coláiste Pobail Osraí
Kilkenny city06.2019
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St John’s Senior school
Kilkenny city07.2014
Skills
- Computer office365
- I posses good knowledge of the office365 program and we’ll able to use it
- Time management
- I posses great time management skills and am well able to work on my own or part of a team
- I can provide great team leadership skills which I have consistently proven in my current position as Applegreen’s manager
- I am a self motivated professional and I do my very best to achieve great results where I go above and beyond
Certification
- Cabin crew attestation
- Upon completion of the Ryanair training course
Languages
Polish
Native or Bilingual
English
Native or Bilingual
Irish
Full Professional
German
Limited Working
Certifications and skills
Army medical and fitness exams passed with an A grade and placed on reserved list for the armed forces of Poland at my request not to actively serve
Irish aviation authority cabin crew attestation to fully operate as crew on board Boeing 737-800 and Boeing 737/8200 aircraft
First aid training with Ryanair
Future skills diplomas from the IACT Applegreen academy
Full manual handling cert from IACT Applegreen academy
Cash handling and costumer complaints Cert from IACT applegreen academy
Timeline
Deli manager
Applegreen
07.2023 - Current
Retail assistant
Applegreen
10.2021 - Current
Sales Assistant
Lewiatan Wnęk Poland
10.2020 - 09.2021
Cabin crew
Ryanair
07.2019 - 05.2020
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St John’s Senior school
Junior And Leaving Certificate -
Coláiste Pobail Osraí