Jakoby Fitzpatrick
Stettler,AB
Summary
Proven multitasker and customer service expert, I excelled at Otherside Restaurant And Lounge by maintaining high service standards during peak hours. Skilled in cash handling and team collaboration, I enhanced guest satisfaction and cultivated relationships at Heartland Bowling. My problem-solving abilities and critical thinking ensured seamless service transitions and positive customer experiences.
Overview
7
7
years of professional experience
Work History
Waitress
Otherside Restaurant And Lounge
02.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Server and Cashier
Heartland Bowling
11.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Babysitter
Casual Employment
01.2018 - 08.2019
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
Animal Shelter Volunteer
Passionate Paws
11.2017 - 09.2018
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Provided companionship and comfort to animals in need of extra love and attention.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
Education
William E Hay Composite High School
Stettler, ABSkills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Problem-solving abilities
Timeline
Waitress
Otherside Restaurant And Lounge
02.2023 - Current
Server and Cashier
Heartland Bowling
11.2021 - 02.2022
Babysitter
Casual Employment
01.2018 - 08.2019
Animal Shelter Volunteer
Passionate Paws
11.2017 - 09.2018
William E Hay Composite High School
Similar Profiles
Trisha-kay WhyteTrisha-kay Whyte
Manager at Lounge Zero Restaurant and LoungeManager at Lounge Zero Restaurant and Lounge
Price JenkinsPrice Jenkins
Runnner at Otherside Coffie ShopRunnner at Otherside Coffie Shop
Mena JohnsonMena Johnson
Bartender at Otherside BoardsportsBartender at Otherside Boardsports
Kaela MorrisonKaela Morrison
Administrator at SecureAdministrator at Secure
Randy FriebusRandy Friebus
Heavy Equipment Operator at Arnett and BurgessHeavy Equipment Operator at Arnett and Burgess