Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jakob Veldhoven

Port Colborne,ON

Summary

Detail-oriented Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security Officer

Niagara Casinos
Niagara Falls, Ontario
10.2023 - Current
  • Maintain public order, enforced security, and safety rules.
  • Control access to the gaming floor by inspecting IDs and preventing entry to prohibited persons.
  • Conduct bag checks to screen for prohibited items.
  • Attend and assist with emergency situations, liaising with outside support agencies.
  • Investigate incidents, prepare detailed security reports, and provide witness statements.
  • Assist with money escorts/transfers, ATM fills, and execute card and dice destruction.
  • Attend alcohol refusals and assisting with the removal of intoxicated guests.
  • Work safely and in compliance with Health & Safety policies and legislation.
  • Perform ability to work respectfully and inclusively with diverse patrons and associates.

Security Guard

Sun Retreats Sherkston Shores (SKS)
Sherkston, Ontario
08.2023 - Current
  • Enforce rules, regulations, policies, and procedures of the resort.
  • Patrol the resort by foot and/or vehicle to observe and report suspicious activity.
  • Respond to emergencies, taking appropriate action and documenting all incidents.
  • Ensure continuous surveillance and maintenance of property points to maintain maximum security.
  • Follow all safety procedures while performing duties.
  • Generate detailed narrative reports and meticulously maintain daily activity records.
  • Tag vehicles for removal by owner at unrented transient sites.
  • Enhance productivity through the proficient utilization of two-way radio and computer applications.
  • Work in large crowds, in various weather conditions.

Grocery Clerk

Food Basics, Metro Inc.
Port Colborne, Ontario
08.2016 - 05.2024
  • Maintained current knowledge of shelf planograms to effectively merchandise products.
  • Stayed current on available products, store promotions, and customer service policies to enhance the customer shopping experience.
  • Ensured workplace remained stocked, clean, safe, and ready for patrons.
  • Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
  • Maintained a positive attitude and strong working relationships with fellow employees.

Education

PSI- Customs Border Services Diploma -

Niagara College
Welland, ON
04-2023

High School Diploma -

Lakeshore Catholic High School
Port Colborne, ON
06-2015

Skills

  • Emergency Management
  • Emergency Response
  • Electronic surveillance
  • Identification verification
  • Investigation documentation
  • Security Screenings
  • First Aid and CPR certified
  • Conflict resolution techniques
  • Shift work experience
  • Incident Reporting

Certification

  • Security Guard License
  • Smart Serve Certified
  • AGCO Gaming License

References

References available upon request.

Timeline

Security Officer

Niagara Casinos
10.2023 - Current

Security Guard

Sun Retreats Sherkston Shores (SKS)
08.2023 - Current

Grocery Clerk

Food Basics, Metro Inc.
08.2016 - 05.2024

PSI- Customs Border Services Diploma -

Niagara College

High School Diploma -

Lakeshore Catholic High School

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Jakob Veldhoven