Jakob Veldhoven
Port Colborne,ON
Summary
Detail-oriented Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Niagara Casinos
Niagara Falls, Ontario
10.2023 - Current
- Maintain public order, enforced security, and safety rules.
- Control access to the gaming floor by inspecting IDs and preventing entry to prohibited persons.
- Conduct bag checks to screen for prohibited items.
- Attend and assist with emergency situations, liaising with outside support agencies.
- Investigate incidents, prepare detailed security reports, and provide witness statements.
- Assist with money escorts/transfers, ATM fills, and execute card and dice destruction.
- Attend alcohol refusals and assisting with the removal of intoxicated guests.
- Work safely and in compliance with Health & Safety policies and legislation.
- Perform ability to work respectfully and inclusively with diverse patrons and associates.
Security Guard
Sun Retreats Sherkston Shores (SKS)
Sherkston, Ontario
08.2023 - Current
- Enforce rules, regulations, policies, and procedures of the resort.
- Patrol the resort by foot and/or vehicle to observe and report suspicious activity.
- Respond to emergencies, taking appropriate action and documenting all incidents.
- Ensure continuous surveillance and maintenance of property points to maintain maximum security.
- Follow all safety procedures while performing duties.
- Generate detailed narrative reports and meticulously maintain daily activity records.
- Tag vehicles for removal by owner at unrented transient sites.
- Enhance productivity through the proficient utilization of two-way radio and computer applications.
- Work in large crowds, in various weather conditions.
Grocery Clerk
Food Basics, Metro Inc.
Port Colborne, Ontario
08.2016 - 05.2024
- Maintained current knowledge of shelf planograms to effectively merchandise products.
- Stayed current on available products, store promotions, and customer service policies to enhance the customer shopping experience.
- Ensured workplace remained stocked, clean, safe, and ready for patrons.
- Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
- Maintained a positive attitude and strong working relationships with fellow employees.
Education
PSI- Customs Border Services Diploma -
Niagara College
Welland, ON04-2023
High School Diploma -
Lakeshore Catholic High School
Port Colborne, ON06-2015
Skills
- Emergency Management
- Emergency Response
- Electronic surveillance
- Identification verification
- Investigation documentation
- Security Screenings
- First Aid and CPR certified
- Conflict resolution techniques
- Shift work experience
- Incident Reporting
Certification
- Security Guard License
- Smart Serve Certified
- AGCO Gaming License
References
References available upon request.
Timeline
Security Officer
Niagara Casinos
10.2023 - Current
Security Guard
Sun Retreats Sherkston Shores (SKS)
08.2023 - Current
Grocery Clerk
Food Basics, Metro Inc.
08.2016 - 05.2024
PSI- Customs Border Services Diploma -
Niagara College
High School Diploma -
Lakeshore Catholic High School
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