Jakob Ramirez
Los Banos
Summary
Experienced with various cleaning techniques and maintaining hygiene standards. Utilizes skills in organization and detail to ensure all areas are thoroughly cleaned and well-maintained. Track record of maintaining clean and orderly environment, contributing to overall guest and resident satisfaction.
Safety professional with proven track record in managing project safety initiatives and ensuring compliance with safety regulations. Known for strong focus on team collaboration and achieving results while adapting to changing needs. Expertise in risk assessment, hazard identification, and safety training.
Overview
7
7
years of professional experience
Work History
Guest Service Specialist
Misters Car Wash
01.2024 - Current
- Sanitize all car wash equipment and building interior while properly disposing of hazardous chemical waste to ensure site cleanliness and safety
- Greeted visitors and customers upon arrival, offered assistance, and answered questions while displaying outstanding service and hospitality in every interaction
- Maintain a clean and safe environment while following all Mister Car Wash safety procedures and policies
- Managed memberships accurately, ensuring customer satisfaction.
- Built strong relationships with customers, fostering loyalty and repeat business while recommending products and services that best meet their needs
- Ensure all equipment and cleaning supplies are properly put back after closing sanitation procedures
Merchandise Associate
Home Depot
03.2020 - 01.2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Provide service to multiple departments in store requiring repetitive lifting, bending, and operation of lift equipment such as forklifts and pallet jacks
- Maintained overhead organization and display/signage cleanliness while following all store safety procedures
Sales Associate
Ross Dress for Less
06.2018 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Helicopter Loader
Los Banos Municipal Airport
05.2018 - 10.2018
- Driving and positioning tanker trucks at designated field
- Fueling helicopters with pesticide chemicals while maintaining hazardous chemical safety
- Properly disposing of chemical waste while sanitizing chemical barrels using water based and organic solvents
- Use chemical safety PPE while following all hazardous waste safety procedures
- Assisted in organizing and stocking products in warehouse.
Farm Ranch Hand
Soares Lumber and Fencing
11.2017 - 05.2018
- Administered feed supplements to cows and other livestock.
- Operated heavy machinery safely while following all applicable guidelines for proper use and maintenance.
- Assisted in the safe transportation of livestock from one location to another, minimizing stress on the animals.
- Collaborated with team members to complete large-scale projects such as fence construction or barn renovations for improved functionality.
- Contributed to a clean and organized work environment by keeping barns, pens, and other areas free from debris and hazards.
- Enhanced livestock health through regular feeding, cleaning, and monitoring of animals for signs of illness or injury.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Education
Bachelor's - Kinesiology
Merced College
Merced, CA06-2027
Skills
- Strong empathy
- Exceptional communication
- Guest relations
- Detail-oriented
- Professionalism
- Salesmanship
- Dusting techniques
- Window cleaning
- Stain removal
- Carpet cleaning
- Efficient cleaning techniques
Timeline
Guest Service Specialist
Misters Car Wash
01.2024 - Current
Merchandise Associate
Home Depot
03.2020 - 01.2024
Sales Associate
Ross Dress for Less
06.2018 - 02.2020
Helicopter Loader
Los Banos Municipal Airport
05.2018 - 10.2018
Farm Ranch Hand
Soares Lumber and Fencing
11.2017 - 05.2018
Bachelor's - Kinesiology
Merced College
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