Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Jakob Perkins

London,ON

Summary

Motivated and dependable individual with strong communication skills and a keen attention to detail. Trusted keyholder for multiple businesses, demonstrating reliability and leadership. Excels in collaborative environments, consistently delivering high-quality results while contributing to team success. Dedication to self-improvement, friendly communication, and problem-solving.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Armed Guard/Cash Custodian

GardaWorld Cash Services
03.2025 - Current
  • Provide security to safeguard cash handling processes and mitigate risks.
  • Collaborate with team members to streamline cash delivery operations and enhance efficiency.
  • Uphold a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
  • Maintain accurate logs of daily activities, incidents, and equipment checks for accountability.
  • Trusted with the delivery and handling of high value items and currency.

Dishwasher (Seasonal)

The Canadian Brewhouse
06.2023 - 09.2023
  • Was responsible for closing the business and ensuring the restaurant was in the proper condition to open the next day every shift.
  • Constantly communicated with other kitchen staff and front of house to ensure quick and effective service to customers.
  • Became responsible for training new dishwashers.

Head Coach

XP League, Ottawa
01.2022 - 01.2023
  • Keyholder responsible for closing and opening the business.
  • Effectively coached children aged 7-17 to play videogames as a team professionally.
  • Taught children essential life skills such as teamwork, communication, perseverance, and how to treat opponents with respect.

Delivery Assistant (Seasonal)

UPS Parcel Delivery, London
11.2019 - 01.2020
  • Delivered packages to customers homes and businesses.
  • Assisted a UPS driver with various delivery tasks ensuring the delivery schedule/quota was met.
  • Communicated with customers on UPS's behalf ensuring a positive and friendly experience.
  • Regularly delivered high value parcels exceeding $20,000 to stores inside Masonville Mall such as Apple.

Customer Service Representative

Dominos Pizza, London
06.2017 - 09.2019
  • Operated cash register and received payment by various methods, accurately counted and provided change to customers as required.
  • Answered customer inquiries, received orders over the phone, and provided them with information about ingredients and promotions.
  • Assisted management with training of new customer service representatives and scheduling.
  • Prepared orders in an organized and efficient manner.

Service and Repair Technician

Microkool Computers, London
01.2017 - 01.2018
  • Repaired and maintained technologies as per customer request (Phones, Laptops, LCD screens, etc.)
  • Received calls and provided information to customers in store and over the phone.
  • Facilitated large cash and card transactions.
  • Keyholder for the business responsible for closing the store.
  • Repaired software errors and infections to restore customers sensitive information on their devices.

Education

Criminology - BA (Hons) -

University of Ottawa
Ottawa, ON
01.2024

Ontario Secondary School Diploma -

A.B. Lucas Secondary School
London, ON
01.2019

Skills

  • Leadership
  • Computer Literacy
  • Attention to Detail
  • Customer service
  • Problem Solving
  • Verbal and written communication
  • Punctuality
  • Reliable and responsible
  • Professional demeanor

LANGUAGES

English
Native or Bilingual
French
Limited Working

Certification

  • Standard First Aid, CPR level C with automated external defibrillator certification.
  • Vulnerable Sector Clearance
  • Restricted Possession and Acquisition License
  • Positive Coaching Alliance Certification
  • Authorization to Carry (Garda World)

Timeline

Armed Guard/Cash Custodian

GardaWorld Cash Services
03.2025 - Current

Dishwasher (Seasonal)

The Canadian Brewhouse
06.2023 - 09.2023

Head Coach

XP League, Ottawa
01.2022 - 01.2023

Delivery Assistant (Seasonal)

UPS Parcel Delivery, London
11.2019 - 01.2020

Customer Service Representative

Dominos Pizza, London
06.2017 - 09.2019

Service and Repair Technician

Microkool Computers, London
01.2017 - 01.2018

Criminology - BA (Hons) -

University of Ottawa

Ontario Secondary School Diploma -

A.B. Lucas Secondary School

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