Jakob Hartmann-Hansen
Lake Forest
Summary
Offering a diverse skillset and strong willingness to learn and grow. Focused on further developing customer interaction skills while building a broad range of work experiences. Succeeds as part of a team and as an individual, carrying out responsibilities with enthusiasm and care. Highly adaptable to varying situations and environments.
Overview
3
3
years of professional experience
Work History
Kennel Attendant/Doctor's Assistant-in-Training
South Orange County Animal Hospital
08.2023 - 05.2025
- Exceeded company standards for performing responsibilities with enthusiasm, efficiency, time-management, and careful consideration.
- Maintained a clean and sanitary kennel and work environment through daily cleaning tasks.
- Monitored animal behavior and diet patterns, reporting any notable abnormalities or causes for concern.
- Provided attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including weekends and holidays as needed.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
- Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
- Recorded dogs' intake and output, weight, and physical condition in computer system for review by senior staff.
- Reset procedure rooms between appointments and disinfected equipment.
- Learned various duties for advanced positions and provided backup at key times.
Front Office Assistant/Cashier
Rancho Canyon Music
09.2022 - 02.2023
- Answered and directed phone inquiries, customer questions, and upsold services.
- Processed payments, issued receipts, maintained records of transactions, and upsold services.
- Completed daily logs and performed closing register duties for management review.
- Restocked, tagged, and organized merchandise displays.
- Maintained cleanliness of reception area and restrooms.
Education
High School Diploma -
El Toro High School
25255 Toledo Way, Lake Forest, CA 9263006-2024
Skills
- Teamwork and communication
- Time management and organization
- Attention to detail
- Creative problem-solving
Timeline
Kennel Attendant/Doctor's Assistant-in-Training
South Orange County Animal Hospital
08.2023 - 05.2025
Front Office Assistant/Cashier
Rancho Canyon Music
09.2022 - 02.2023
High School Diploma -
El Toro High School
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