Jakob Garland
Fort McMurray, 237 Parsons Creek Dr, Unit 25,AB,
Summary
Almost 5 years of diverse experience as initial face of businesses for customers. Warm and helpful fast-learner with proven success at mastering new businesses and products in record time. Dedicated to helping businesses thrive by building rapport with guests and meeting and exceeding expressed customer needs.
Overview
4
4
years of professional experience
Work History
Retail Attendant
SK8 LAB
Fort McMurray, Alberta
09.2024 - 11.2024
- Greeted customers and provided assistance with finding products.
- Assisted customers in making purchasing decisions by providing product knowledge.
- Stocked shelves, racks, cases, bins, and tables with merchandise.
- Processed shipment deliveries ensuring accuracy of order quantities and timeliness of delivery.
Tool Crib Attendant
MISTRAS Group (Temporary)
Fort McMurray, Alberta
09.2024 - 10.2024
- Inspected and inventoried tools to ensure accuracy of stock levels.
- Organized and maintained tool cribs, ensuring that all items were properly labeled and stored in an orderly fashion.
- Performed regular maintenance checks on tools to identify any defects or damage.
- Stocked inventory in designated areas.
- Follow instructions from supervisors regarding specific cleaning tasks.
Front Counter Attendant
A&W Eagle Ridge
Fort McMurray, AB
11.2020 - 08.2024
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
Front Counter Attendant
A&W Front St
Belleville, ON
10.2021 - 03.2022
Education
High School Diploma -
Holy Trinity Catholic High School
Fort McMurray, AB06.2024
Skills
- Account Discrepancy Resolution
- Product Knowledge
- Accuracy and Efficiency
- Cash and Credit Card Transactions
- Active Listening
- Reliable & Trustworthy
- Good Work Ethic
- Customer Service
- Organizational Skills
- Flexible Schedule
- Conflict Resolution
- Friendly, Positive Attitude
- Computer Skills
- Training & Development
Timeline
Retail Attendant
SK8 LAB
09.2024 - 11.2024
Tool Crib Attendant
MISTRAS Group (Temporary)
09.2024 - 10.2024
Front Counter Attendant
A&W Front St
10.2021 - 03.2022
Front Counter Attendant
A&W Eagle Ridge
11.2020 - 08.2024
High School Diploma -
Holy Trinity Catholic High School
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