JAKOB PULLER
San Rafael
Summary
Technically trained problem-solver with a foundation in computer science and hands-on experience in game development and operational workflows. Demonstrates strong analytical skills and effective decision-making under pressure. Seeking opportunities in technology sectors, including software systems and drone technology. Currently pursuing FAA Part 107 certification.
Overview
9
9
years of professional experience
Work History
Senior Server | Operations Lead
Cheesecake Factory
San Rafael
01.2022 - 01.2025
- Entrusted with high-volume, high-complexity shifts requiring constant prioritization and system awareness.
- Managed multiple concurrent workflows with accuracy, timing control, and dependency tracking.
- Identified operational bottlenecks and adjusted execution in real time.
- Supported onboarding and training through process explanation and systems clarity.
- Consistently selected for peak-demand shifts due to reliability and calm execution.
Server | Operations Associate
BJ’s Restaurant & Brewhouse
San Rafael
01.2018 - 01.2022
- Coordinated multi-step workflows across kitchen, bar, and service systems.
- Maintained accuracy under sustained pressure while managing dynamic inputs.
- Strengthened problem-solving instincts through real-time operational decision-making.
Crew Member | Operations Support
Trader Joe’s
Greenbrae
01.2016 - 01.2017
- Supported inventory systems and operational procedures.
- Executed detailed processes with consistency and attention to detail.
Education
Computer Science Studies -
University of San Francisco
San Francisco, CA01.2017
Game Development I: Design And Creation -
Community College of Marin
Novato, CA01.2016
Skills
- Computer science fundamentals
- Programming logic
- Game development
- Systems thinking
- Analytical problem solving
- Workflow optimization
- Process execution
- Troubleshooting skills
- MacOS and Windows
- Microsoft Office proficiency
- POS systems expertise
- Operational systems knowledge
- FAA drone operations and safety
Technical And Operational Skills
- Computer science fundamentals
- Programming logic
- Game development systems
- Systems thinking
- Analytical problem-solving
- Workflow optimization
- Process execution
- Troubleshooting
- MacOS
- Windows
- Microsoft Office
- POS and operational systems
- FAA drone operations and safety knowledge (in progress)
Certifications In Progress
FAA Part 107 Drone Pilot Certification
Technical Foundation And Project Experience
- Computer Science and Game Development Foundations, studied programming fundamentals, logic structures, and game mechanics through early college enrollment. Built original computer games focused on mechanics, systems flow, and player interaction. Applied object-oriented thinking, debugging, and iterative development processes.
- Drone Systems and Aerial Technology (Independent Study), active drone pilot enthusiast with hands-on flight experience. Studying FAA Part 107 regulations, airspace systems, safety protocols, and operational planning. Developing foundational knowledge relevant to aerial data collection, mapping, and autonomous systems.
Technical Profile
Early-trained computer science student with hands-on experience in game development logic, systems thinking, and high-pressure operational environments. Known for fast learning, analytical problem-solving, and structured execution. Transitioning into a technology-focused role with interests spanning software systems, technical operations, and drone-based technology. Actively preparing for FAA Part 107 certification.
Timeline
Senior Server | Operations Lead
Cheesecake Factory
01.2022 - 01.2025
Server | Operations Associate
BJ’s Restaurant & Brewhouse
01.2018 - 01.2022
Crew Member | Operations Support
Trader Joe’s
01.2016 - 01.2017
Computer Science Studies -
University of San Francisco
Game Development I: Design And Creation -
Community College of Marin