Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

JAKIYA SULTANA RATRI

Surrey,BC

Summary

Dynamic professional with a strong foundation in store operations and financial analysis. Skilled at managing diverse teams, implementing customer service initiatives, and conducting variance analysis to drive business performance and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

Stationary 2000
Vancouver, British Columbia
06.2025 - 08.2025
  • Managed daily store operations and ensured efficient workflow.
  • Supervised staff training and development on customer service techniques.
  • Organized inventory management and maintained stock levels effectively.
  • Implemented visual merchandising strategies to enhance product displays.
  • Assisted customers with inquiries and resolved any issues promptly.
  • Collaborated with team members to maintain a clean and welcoming environment.
  • Recruited, trained and supervised new employees.

Part time Monitor/Aide

First Student, Inc.
Surrey, British Columbia
03.2024 - 09.2024
  • Monitored student behavior during transportation for safety compliance.
  • Assisted drivers with loading and unloading students at designated locations.
  • Communicated with parents regarding student boarding and arrival times.
  • Reported incidents or concerns to transportation management promptly.
  • Coordinated emergency procedures with drivers and school staff effectively.
  • Supported special needs students by providing necessary assistance during rides.
  • Maintained cleanliness of the bus environment for student comfort and safety.

Management Accountant

TIME KNITWEAR (Pvt.) Ltd.
Narayanganj, Bangladesh
02.2021 - 04.2023
  • Managed monthly financial reporting and analysis for internal stakeholders.
  • Assisted in preparing annual budgets and forecasts for departmental planning.
  • Conducted variance analysis to identify discrepancies in financial performance.
  • Collaborated with cross-functional teams to streamline accounting processes.
  • Supported audits by organizing financial documentation and providing requested information.
  • Utilized accounting software to maintain accurate records of transactions.

Education

MBA - Business Studies

University Canada West
Vancouver
04-2025

BBA - Accounting And Information Systems

Jagannath University
Dhaka,BD
12-2019

Skills

  • Financial analysis
  • Budget preparation
  • Team leadership
  • Customer service
  • Inventory management
  • Communication skills
  • Visual merchandising

Languages

English
Full Professional

Certification

CELPIP - GENERAL TEST

Listening- LEVEL 7, Reading- LEVEL 7, Writing- LEVEL 8, Speaking- LEVEL 8, Average- LEVEL 8

INTERNSHIP

JAMUNA BANK LIMITED

JAN/2019 - MAR/2020

Timeline

Store Manager

Stationary 2000
06.2025 - 08.2025

Part time Monitor/Aide

First Student, Inc.
03.2024 - 09.2024

Management Accountant

TIME KNITWEAR (Pvt.) Ltd.
02.2021 - 04.2023

MBA - Business Studies

University Canada West

BBA - Accounting And Information Systems

Jagannath University

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JAKIYA SULTANA RATRI