JAKIYA SULTANA RATRI
Surrey,BC
Summary
Dynamic professional with a strong foundation in store operations and financial analysis. Skilled at managing diverse teams, implementing customer service initiatives, and conducting variance analysis to drive business performance and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Stationary 2000
Vancouver, British Columbia
06.2025 - 08.2025
- Managed daily store operations and ensured efficient workflow.
- Supervised staff training and development on customer service techniques.
- Organized inventory management and maintained stock levels effectively.
- Implemented visual merchandising strategies to enhance product displays.
- Assisted customers with inquiries and resolved any issues promptly.
- Collaborated with team members to maintain a clean and welcoming environment.
- Recruited, trained and supervised new employees.
Part time Monitor/Aide
First Student, Inc.
Surrey, British Columbia
03.2024 - 09.2024
- Monitored student behavior during transportation for safety compliance.
- Assisted drivers with loading and unloading students at designated locations.
- Communicated with parents regarding student boarding and arrival times.
- Reported incidents or concerns to transportation management promptly.
- Coordinated emergency procedures with drivers and school staff effectively.
- Supported special needs students by providing necessary assistance during rides.
- Maintained cleanliness of the bus environment for student comfort and safety.
Management Accountant
TIME KNITWEAR (Pvt.) Ltd.
Narayanganj, Bangladesh
02.2021 - 04.2023
- Managed monthly financial reporting and analysis for internal stakeholders.
- Assisted in preparing annual budgets and forecasts for departmental planning.
- Conducted variance analysis to identify discrepancies in financial performance.
- Collaborated with cross-functional teams to streamline accounting processes.
- Supported audits by organizing financial documentation and providing requested information.
- Utilized accounting software to maintain accurate records of transactions.
Education
MBA - Business Studies
University Canada West
Vancouver04-2025
BBA - Accounting And Information Systems
Jagannath University
Dhaka,BD12-2019
Skills
- Financial analysis
- Budget preparation
- Team leadership
- Customer service
- Inventory management
- Communication skills
- Visual merchandising
Languages
English
Full Professional
Certification
CELPIP - GENERAL TEST
Listening- LEVEL 7, Reading- LEVEL 7, Writing- LEVEL 8, Speaking- LEVEL 8, Average- LEVEL 8
INTERNSHIP
JAMUNA BANK LIMITED
JAN/2019 - MAR/2020
Timeline
Store Manager
Stationary 2000
06.2025 - 08.2025
Part time Monitor/Aide
First Student, Inc.
03.2024 - 09.2024
Management Accountant
TIME KNITWEAR (Pvt.) Ltd.
02.2021 - 04.2023
MBA - Business Studies
University Canada West
BBA - Accounting And Information Systems
Jagannath University