Jake Warken

As one of two founding Customer Service Guides, have been with Rivian since well prior to the commencement of the first deliveries in the first international market expansion of Canada. Currently facilitating the Field Delivery Lead in DMO for Canada West.

Operations Advisors at Tesla are the evolution of the Delivery Experience Specialist role, whom owns the responsibility of executing the entire delivery customer experience. Everything following customer order from delivery scheduling, completion of customer financing, coordinating vehicle logistics, creation of all documentation (MVPA, finance, rebates, etc.), and the in-person delivery itself falls exclusively under this role.

Within Vancouver, BC a top five delivery hub by volume in all of North America, excelled as a top performer earning a fastest promotion to senior level (9 months) in region. Senior designation adds team leadership/mentorship responsibilities, along with highest volume/customer satisfaction performance quota and customer support escalations.

Founded in 2003 with head office in Burbank, CA, GPL Technologies is a team of talented professionals specialized in entertainment media/post production information technology.

Desired expansion to first Canadian and second North American branch in Vancouver prompted myself as a first full-time hire working to primarily develop new business within new accounts, however also providing local support for our Los Angeles based clients with Vancouver operations.

FlexITy is a full service IT organization and a leading provider of voice, data-converged, and managed services for businesses throughout Canada.

The Business Development Manager role was created for desired expansion to the BC marketplace with responsibilities including; development and execution of a regional business plan, alignment of strategic local vendor partnerships, and cultivation of an initial client base. Investment in BC expansion ceased only after the first year due to focus preference on much further established MB and AB regions.

Acting as one of six Account Executives (external title) or Outbound Sales Representative (internal title) covering the British Columbia territory, responsible for the overall company revenue generation via client facing sales of Softchoice's entire product and services catalog. Combined with a Toronto head office based Inside Sales Representative, Account Executives facilitate the most senior level of sales representative and manage the largest revenue based accounts within their perspective local territory.

KOIOS Systems thrived as a boutique consulting firm providing today's businesses of all sizes innovative and unique networking and communication advisory, solutions, operational support, and managed services.

Acting as the sole exclusive Account Manager primary responsibilities included:

• Acquisition of new clientele and relationship management of existing
• Building and maintaining sales practice, partner/distribution relationship management
• Lead online web presence refresh and social marketing

Ajilon Consulting (A division of Ajilon Canada Inc., subsidiary of Adecco Canada) is a multinational provider of Information Technology (IT) solutions with focus in addressing clients' critical business needs through the appropriate use and implementation of technology.

As one of two Vancouver based Account Managers was responsible for developing business opportunities and managing relationships with clients in targeted accounts on behalf of all business lines.

One of Western Canada's largest and fasting growing information technology solutions and services providers focused on project based infrastructure and end-to-end operational outsourcing solutions for SMB to Enterprise clients.

Primarily focused in the Network Services division was responsible for hunting new midmarket business to establish personal clientele base and manage this effectively to retain and expand business within it.

• Achieved 118% of aggressive sales quota within first fiscal year
• Significantly expanded market share by introducing 20+ new mid-market clients
• Contributor in relationship growth with primary partner Cisco Systems to achieve Silver Certified partner status

Provided technology-based business solutions and hardware/software distribution services until it was acquired by industry peer NexInnovations Inc . in the summer of 2005.

Responsible for driving growth of Cisco small to medium sized business sales within branch through prospecting new clientele in the six month period prior to the acquisition of the company by NexInnovations Inc.