Jake Zoobkoff
West Kelowna,BC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Mechanical Engineering Intern
Hexagon Agility
West Kelowna, British Columbia
01.2022 - 08.2022
- Organized data archive of engineering specifications, drawings and specifications and maintained traceability of documents by proper filing and indexing.
- Monitored and processed information for regulatory compliance.
- Interfaced with project management team to prepare engineering submittals and work plans.
- Performed data analysis using various thermocouples and strain gauges.
- Wrote error-free project support documentation.
- Conducted cost-effective experiments with prototypes, documented results and delivered presentation to peers and management.
Production Worker
Gorman Bros. Lumber Ltd
West Kelowna , British Columbia
05.2020 - 08.2021
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
Volunteer Barista
Global Village
West Kelowna, British Columbia
09.2017 - 05.2018
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
Associate of Applied Science - Mechanical Engineering Technology
Okanagan College
Kelowna, BC12.2021
High School Diploma -
Mount Boucherie Secondary
West Kelowna, BC06.2018
Skills
- Strong verbal and written communication
- People person
- Point of sale operation
- Customer assistance
- Fast learner
- Team player
References
Randy Isaak - Test and Validation Manager
Hexagon Agility
(250) 878-0348
randy.issak@hexagonagility.com
Manager at Hexagon Agility
Gerald DeGraaf - Maintenance Supervisor
Gorman Bros. Lumber
(250) 768-6232
GeraldDeGraaf@GormanBros.com
Manager at Gorman Bros
Vladimir Neykov - Professor MET, P.Eng.
Okanagan College
(250) 762-4758
vneykov@okanagan.bc.ca
Professor at Okanagan College
Timeline
Mechanical Engineering Intern
Hexagon Agility
01.2022 - 08.2022
Production Worker
Gorman Bros. Lumber Ltd
05.2020 - 08.2021
Volunteer Barista
Global Village
09.2017 - 05.2018
Associate of Applied Science - Mechanical Engineering Technology
Okanagan College
High School Diploma -
Mount Boucherie Secondary
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