Jake Stefani
Laguna Hills
Summary
Dynamic professional with experience at Vans, excelling in organizational skills and data reporting. Proven track record in enhancing team efficiency and customer satisfaction through effective training and development. Strong analytical thinker with a commitment to driving sales growth and optimizing inventory management. Passionate about delivering exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Dental Shadowing
Legacy Dental Care
09.2024 - Current
- Delivered chair-side assistance during dental procedures, effectively passing instruments and managing suction devices.
- Acquired in-depth knowledge of dental terminology and practice environment through active observation.
- Observed restorative and cosmetic procedures performed by dentists to enhance procedural understanding.
- Managed office supplies inventory and ordered materials as needed.
Floor/Stockroom Supervisor
Vans
04.2021 - 10.2022
- Managed and facilitated work of 7 employees, boosting crew efficiency.
- Created and presented data reports on merchandise counts, financial results, and employee performance to upper management.
- Delivered exceptional customer service, enhancing customer satisfaction and driving sales growth.
- Collaborated with stockroom and floor teams nationwide to optimize inventory management and increase sales.
- Participated in management trainings and meetings to enhance leadership abilities.
- Streamlined stockroom organization, improving efficiency and customer service engagement.
- Trained approximately 2 new team members monthly, fostering team development.
Flight Crew
DEFY OC
09.2019 - 03.2020
- Monitored the safety of guests while informing and enforcing all rules of the trampoline park.
- Worked the front desk to check in customers ensuring all proper waiver documentation was completed.
- Utilized sales skills to sell park memberships and other merchandise.
- Had the top membership sales month after month.
- Helped deescalate conflicts between customers.
Education
B.A. - Business Economics
University of California, Irvine
Irvine, CA06-2025
Minor - Biology
University of California, Irvine
Irvine, CA06-2025
A.S. - Business Administration
Irvine Valley College
Irvine, CA06.2022
Skills
- Organization and time management
- Multitasking
- Excellent communication
- Analytical and critical thinking
- Microsoft Office Proficiency
- Remote office availability
- Data Reporting
- Training and Development
Timeline
Dental Shadowing
Legacy Dental Care
09.2024 - Current
Floor/Stockroom Supervisor
Vans
04.2021 - 10.2022
Flight Crew
DEFY OC
09.2019 - 03.2020
Minor - Biology
University of California, Irvine
A.S. - Business Administration
Irvine Valley College
B.A. - Business Economics
University of California, Irvine
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